Business Navigation Leader, IKEA Damansara

• Provide store steering team with information, analysis, and expert insight to support, challenge, and steer the store towards growth, optimal performance, and sustained long-term profitability.
• Promote standardised dashboards and secure competence in the store to allow for analysis and understanding of performance and for making optimal decisions.
• Contribute to new ways of measuring and steering the business performance in an omnichannel environment, including productivity goals and productivity measurements to ensure performance.
• Have a full overview of store profit & loss and take responsibility for cost development and gross margin management, as well as for specific lines of the profit & loss, supporting Store and Country Business Navigation Manager in achieving a healthy profit & loss through key performance analysis and evaluation.
• Responsible for overall forecasting and monitoring, including the execution of working hours and staff cost structure, as well as budget, to ensure that set targets are met.
• Contribute with business navigation expertise in driving projects and business initiatives forward to secure the budget frame and healthy cost development.
• Develop and drive short-, mid-, and long-term resource planning, together with the HR manager to ensure cost efficiency.
• Conduct the necessary analysis, while securing a multi-dimensional view of the business, to evaluate retail performance with the customer in focus.
• Contribute with input and coordinate the financial business planning, budgeting, and follow-up for the assigned areas of responsibility to ensure goals are met.
• Responsible for commercial sales navigation on the sales floor to secure sustained profitability.
• Contribute with input and provide expertise to the store boards to enable performance.

• Minimum 2-3 years of experience in a retail market, preferably from store or country company level, with a good understanding of how the commercial and financial processes work.
• Minimum 2-3 years of experience of developing new ways of working and implementing proven solutions for efficiency purposes.
• Minimum 2-3 years of experience in data analysis, developing metrics and projections based on analysis results.
• Proven track record in delivering under time pressure.
• Hands-on experience with reporting tools (e.g., Power BI, Excel and etc.)
• Computer/smart device literate, tech-savvy
• Fluent in English, both written and spoken

Important Note:
You are invited to the Life at Home journey with IKEA. Click >>here* to begin your journey. Kindly note that your job application will be processed when you complete the assignment. 

*If you can't access the link, please go to the original job posting at Smart Recruiter. 

 

Working with us has its rewards

Wherever you work within IKEA Southeast Asia, you enjoy a wide range of benefits. Here are just some of them:

IKEA discounts

Co-workers are our most values customers and are entitled to a 15% discount on any home furnishings and food sold in our stores, from the first day of work.

Flexi benefits

We offer flexi benefits to cater our co-workers who are in different life stages with differing benefits needs. Within an annual Flexible Spending Account, co-workers can claim against dental, optical, fitness memberships or classes, vaccination or immunisation, non-insured outpatient medical expenses, health screenings, health supplements, IKEA purchases, health aid & equipment and mental health.

Maternity and paternity leave

We give mother four consecutive months of maternity leave and father receives four weeks of paid time off after a baby has arrived to help share the joys – and responsible – at home.

Gifts

We enjoy special occasions together and give tokens to mark birthdays, marriage, the arrival of a baby. We reward loyalty through our Long Service Awards/

Work environment

As home furnish experts, we take pride in providing inspiring workplaces that showcase IKEA products and create a relaxed, open atmosphere where we work side by side.

Incentive plan

All co-workers may earn an annual financial reward when we meet our shared business objectives.

Free Parking

All co-workers are given free parking.

 

Please apply by 20 July 2026.