Field Service Engineer

The Field Service Engineer in a few words

Responsible for local field service of the project, including but not limited to the software, hardware or system debugging of automated equipment.

Work Arrangement Timeline

First 6 Months ➜ 🏢 100% On-Site (Client Location)
Thereafter ➜ 🏠🏢 Hybrid (Remote + On-Site as Required)

Roles and Responsibilities 

The local Field Service Engineer will be responsible for the following activities, but not limited 

• Equipment Installation and Bring-up 

• Validation of equipment 

• Training of the end-user personnel 

• Maintenance of equipment 

• Troubleshooting and root cause analysis 

• Equipment Repair 

• Equipment Software upgrade 

• Continuous improvement and optimization collaboration with equipment design engineers 

• Documentation updates and reporting.

Qualification and required work experience 

• Experience in PLC and Computer controlled production equipment with complex processes. 

• Advanced knowledge on calibration procedures for precision assembly machines with vision guided motion. 

• Advanced knowledge about machine vision systems. Understand how to debug, calibrate, and configure them. 

• Advanced knowledge on motion systems and how to tune motors and check motion repeatability and stability. 

• Advanced knowledge on using and referencing 6 axis robots. 

• Knowledge on using and configuring LabVIEW applications. 

• Knowledge on using and configuring Beckhoff PLC IO and Motion applications. 

• Fluent in English in speaking and writing. 

• Experience with manufacturing environment. 

Competencies & Skills 

• Bachelor's degree or above, majoring in Electrical engineering, automation, mechatronics or related fields. 

• More than 5 years of experience in PLC development in the non-standard automation field. 

• Knowledge on using and configuring LabVIEW applications. 

• Logical thinking, able to adapt to fast-paced work and business trips for projects. 

• Excellent communication, negotiation, and relationship-building skills. 

• Be able to directly work with international colleagues and customers. 

Behavioural Competency: 

• Aligned to Averna values. 

• Challengers 

• Learning agility 

• Passion for engineering 

• Active listening 

• Presentation Skills 

• Conceptualizing skills 

What’s in It for You​

• Learn and grow through multiple cutting-edge projects #LI-Onsite
• Competitive benefits package and competitive total compensation
• An additional day off for your birthday
• Flex days paid between Christmas and New year's 
• Be part of a company that puts ESG at the heart of its mission, for people, planet, and performance. 

Averna is committed to employment equity and to encouraging diversity and inclusion. We are pleased to consider all qualified applicants for employment, regardless of race, color, religion, sexual orientation, gender, national origin, age, disability, veteran status, or any other legally protected status.