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Ivypartners

Ivypartners

Proxy Product Owner Data - Cybersecurity application

Company

Ivypartners

Role

Proxy Product Owner Data - Cybersecurity application

Location

Lisboa, Lisboa, Portugal

Job type

Full-time

Found on Mokaru

Yesterday

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Salary

Not disclosed by employer

Job description

Our mission Ivy Partners is a Swiss consulting firm that helps businesses navigate strategic, technological, and organizational challenges. We are committed to providing our team members with careers that foster both personal and professional growth. We support their skill development and offer genuine opportunities for advancement.

As a Proxy Product Owner - Data in Cybersecurity at Ivy Partners, you will:

  • Structure and support a smooth transition from the build phase to the run phase of project activities.
  • Own and manage the ServiceNow incident backlog.
  • Propose arbitration on ServiceNow run tickets based on risk and business impact.
  • Analyze and coordinate ServiceNow incident tickets with the development team, and communicate outcomes to users.
  • Produce Standard Operating Procedures (SOPs) for recurring incidents to enable the external run team to handle routine operational tasks. This includes creating investigation procedures, providing developers with useful code snippets, and drafting remediation procedures.
  • Implement monitoring and alerting on Security Analytics data sources to ensure data freshness, quality, and availability.
  • Ensure the operational performance and reliability of solutions delivered by the Security Analytics team.
  • Contribute to user training and support on both the Power BI report and the dataset model (self-BI).
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