Ramp Supervisor

Job Summary

The Ramp Supervisor plays a crucial role in ensuring the safe, efficient, and timely handling of aircraft operations on the ramp area of an airport. Working as the leader of a ground handling team, the Ramp Supervisor is responsible for supervision of a team of ground service personnel who are moving, loading, unloading, and servicing aircraft, as well as the coordination of ground equipment and procedures.

This process is currently scheduled for an evening to early morning operation. The operation is conducted 7-days per week. Work on the weekend may be required.

About Us

Naniq is a dynamic third-party logistics (3PL) company committed to delivering cutting-edge solutions to Multinational Logistics Corporations (MLCs) we proudly serve. Our mission revolves around empowering MLCs to cultivate stronger customer relationships by leveraging our expertise across diverse verticals, including ocean, air, road, final mile, and more. With an extensive network of contacts and partners, we provide a comprehensive suite of intricate services that might otherwise prove challenging for MLCs to offer independently. As a trusted extension of the MLC, Naniq enables the capture of incremental profit and fosters deeper connections with shippers, all aimed at advancing the interests of our partnered MLCs.

Pay Range

$25 - $27.54/hour

This position qualifies for the Loyalty Incentive Program bonus paid out quarterly in the amount of $2 per hour worked not including PTO or holiday pay.

Benefits

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Vision Insurance
• Voluntary Accident insurance
• Paid time off
• Employee Assistance Program

Duties and Responsibilities

• Lead and supervise the ramp agents responsible for loading/unloading cargo onto/from aircraft.
• Provide guidance on proper weight distribution and secure stowage of cargo.
• Oversee the marshaling and guidance of aircraft using hand signals and visual aids.
• Ensure safe and accurate positioning of aircraft during taxiing, parking, and maneuvering.
• Manage the efficient handling of equipment during onload and offload processes.
• Supervise the operation of various ground support equipment, including aircraft tugs, pushback tractors, and towing vehicles.
• Coordinate essential services for aircraft, such as refueling, lavatory servicing, water replenishment, and cabin conditioning.
• Ensure aircraft are prepared for flight in accordance with operational requirements.
• Enforce adherence to all safety regulations and guidelines on the ramp.
• Promptly report any safety hazards or incidents and implement corrective measures.
• Maintain effective communication with ramp agents, ground crew, and flight crews.
• Coordinate activities to ensure smooth aircraft movement and efficient operations.
• Supervise efforts to maintain the cleanliness and orderliness of the ramp area.
• Ensure the area is free from debris, foreign object damage, and other hazards.
• Provide training to ramp agents on proper handling procedures, safety protocols, and equipment operation.
• Foster a culture of continuous improvement and professional development within the team.
• Monitor and assess the performance of ramp agents, providing feedback and addressing any performance issues.
• Implement improvements to enhance efficiency and operational effectiveness.
• Ensure compliance with airport policies, procedures, and industry standards.
• Implement and enforce operational protocols to meet quality and safety standards.

Qualifications

• High school diploma or equivalent.
• Physical fitness and ability to lift heavy objects, bend, and stand for extended periods.
• Good hand-eye coordination and ability to work efficiently in a fast-paced and demanding environment.
• Strong attention to detail and the ability to follow established procedures and protocols.
• Excellent communication and teamwork skills to coordinate effectively with other ground personnel and flight crews.
• Flexibility to work in various weather conditions, including extreme temperatures and adverse weather situations.
• Willingness to work irregular hours, including nights, weekends, and holidays, as airport operations are 24/7.
• Must be able to pass a background check and drug and alcohol testing.
• Must be authorized to work in the United States.

Physical Requirements

The work requires routine walking, standing, bending, and carrying items weighing less than fifty pounds. Moving items over fifty pounds will be done using team lift. Must meet physical lifting requirements of 50 lbs.

Reasonable Accommodation

It is Naniq's business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.

Naniq is an Equal Opportunity Employer - Affirmative Action and a VEVRAA Federal Contractor. We are committed to a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin disability, or status as a protected veteran. Naniq is a drug-free employer and a participant of the E-Verify Employment Verification Program.