Technical Services Administrator

Overview

Technical Services Administrator Zertus UK & Ireland – Fakenham (with occasional travel)

Play a key role behind the scenes in getting our products approved, compliant and ready for market. In this role, you’ll manage artwork approvals, technical data and certification processes that ensure product information is accurate, complete and delivered on time.

Position Type: Full-time, Permanent Hours: Monday – Friday, 08:30 – 16:30 Salary: £25,773 per annum

Closing date: Tuesday 14th July 2026

Interview dates: onsite at Kinnerton Confectionery, Fakenham: 15th, 17th, 20th July

Responsibilities

• Own and manage the artwork approval process from upload through to final sign-off
• Track feedback and approvals, ensuring accuracy, version control and deadlines are met
• Maintain technical product data, documentation and reporting trackers
• Coordinate product certification submissions (e.g. Fairtrade, Rainforest Alliance)
• Support nutritional testing records and certificate tracking
• Work with internal teams, suppliers and customers to keep projects progressing

Qualifications

Essential

• Previous administration or coordination experience in a fast-paced environment
• Good Microsoft Office skills (Excel, Outlook, SharePoint)
• Excellent attention to detail and organisation skills
• Ability to manage multiple tasks and deadlines
• Strong communication skills with internal and external stakeholders
• Strong English and Maths skills

Desirable

• Experience in FMCG or food manufacturing environment
• Experience with document control, artwork approval or technical systems
• GCSE Grade 4/C (or equivalent) or above in English and Maths

Rewards Benefits

• 25 days Holiday entitlement + bank holidays
• 4% employer and 5 % employee pension plan
• Life assurance plan x4 basic salary
• Various salary sacrifice schemes including pension payments, cycle to work and electric car (subject to meeting minimum criteria)
• Healthcare cash plan via paycare (Dental, Optical, Chiropody, Professional Therapy, Counselling) with a value over £400 each year

About Us

Zertus UK & Ireland comprises three companies – Humdinger Foods, Kinnerton Confectionery, and Lir Chocolates. Our expertise spans the manufacturing of a diverse range of snacks and chocolates, with multiple facilities and offices strategically positioned throughout the UK and Ireland. With a commitment to innovation, we strive to craft products that captivate and delight our customers. Our talented teams have created a growing portfolio of our own famous brands including NOMO, Sun Valley Nuts, Kinnerton Kids, The Fruit Factory, Yum & Yay, as well as collaborations with Bailey's, Guinness and Budweiser!

As the UK & Irish division of Zertus GmbH, headquartered in Hamburg and boasting a workforce of over 2000 employees across Europe, we are part of a dynamic and expansive global network. When you join Zertus, you will be based at one of our Humdinger or Kinnerton sites. Our manufacturing Locations: Heckington, Sherburn-in-Elmet, Fakenham, Bromborough, Navan (Ireland).

Application & Interview Process

Please apply online via our careers portal: create your account, upload your CV, and answer all requested questions. You will then be contacted by our Talent Acquisition team and, if progressed, enter a one stage interview process at our Fakenham site, including a factory tour and the opportunity to meet the team.

Zertus UK&I is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Please let us know if you require any special arrangements or adjustments to be made for your interview by speaking with the Talent Acquisition team at application stage.

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