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Senior Transformation Lead
Job description
The Senior Transformation Lead is a seasoned, highly motivated professional who serves as a key driver of strategic change across the organization, with explicit accountability for delivering measurable financial and operational outcomes across the transformation portfolio. This role functions as a deputy within the Transformation Office, partnering closely with the head of the function to define priorities, identify value creation opportunities, and ensure delivery of initiatives that drive tangible business impact.
As an individual contributor and team leader, the Senior Transformation Lead owns complex, high-visibility initiatives from inception through execution, including identifying value creation opportunities, solving underlying business problems, and delivering measurable financial and operational outcomes, while serving as a trusted resource and mentor for junior Transformation resources on the team. This person brings a combination of deep transformation expertise, sharp process instincts, ability to hold senior team members accountable, and the curiosity and drive to continuously push the organization toward better outcomes.
The ideal candidate is energetic, intellectually curious, and proactively brings ideas and solutions to the table. They are equally comfortable leading analytical problem solving, facilitating executive conversations and driving initiatives through to financial and operational measurable results. A strong sense of structure and process discipline is essential, as is the ability to lead through influence in a matrixed environment.
Duties and Responsibilities
Portfolio & Initiative Leadership
- Own and lead assigned transformation initiatives from planning through close, maintaining full accountability for delivering measurable financial and operational outcomes (e.g., cost reduction, revenue improvement, asset utilization), in addition to scope, schedule, and budget.
- Maintain broad visibility across the full transformation portfolio; serve as the Senior Director's proxy on portfolio matters and step in to support or lead initiatives as priorities and capacity require
- Define initiative scope, objectives, success metrics, and delivery roadmaps in partnership with executive sponsors and stakeholders
- Identify and prioritize value creation opportunities based on business performance gaps and strategic priorities
- Lead structured problem solving and root-cause analysis to diagnose performance issues and develop actionable, executable solutions
- Develop and maintain practical execution plans focused on key milestones, risks, and dependencies required to deliver successful outcomes
- Partner with FP&A to define, track, and deliver committed financial outcomes, including identifying variances and driving corrective actions to ensure value realization
- Monitor initiative progress and proactively identify and resolve issues, risks, and blockers
- Conduct post-implementation reviews to capture lessons learned and drive continuous improvement
Team Leadership & Enablement
- Act as a deputy and right hand to the head of the Transformation Office, supporting team direction, priorities, and operations
- Own delivery of Transformation office financial targets in conjunction with head of Transformation Office
- Serve as a go-to resource and mentor for Transformation resources, providing guidance on approach, tools, structured problem-solving and value creation
- Model high standards of structured thinking, analytical problem solving, stakeholder engagement, with a focus on achieving measurable outcomes
- Lead ideation sessions to generate new initiatives across the organization that can deliver financial and operational improvements to the business
- Assist in resource planning and workload management across the transformation portfolio
- Support onboarding and development of new team members as the function grows
Process Excellence & Governance
- Champion and continuously refine the Transformation Office's operating model, governance frameworks to enable effective decision-making and drive value delivery across initiatives
- Identify opportunities to improve how the team plans, tracks, and reports on work - and drive those improvements to implementation
- Define, track, and report on operational KPIs and performance metrics for assigned initiatives in partnership with Performance Finance, ensuring metrics clearly reflect intended outcomes and drive actionable insights and decision--making
- Ensure consistency in documentation, communication, and closeout, with a focus on clarity, accountability
- Promote and share transformation best practices across the organization
Stakeholder Engagement & Communication
- Build and sustain strong relationships with stakeholders at all levels, including senior leadership and C-suite partners
- Drive clear, concise, and proactive communication across workstreams and to executive audiences, highlighting performance vs. plan and required actions
- Anticipate stakeholder needs and drive alignment on priorities, tradeoffs, and decisions, ensuring timely and effective outcomes
- Maintain strong working relationships with FP&A and Performance Finance, ensuring alignment on financial targets, measurement, and delivery of committed outcomes
- Maintain strong working relationships with FP&A and Performance Finance as key partners; serve as the Transformation Office's primary liaison for financial measurement and performance reporting on the initiative portfolio
- Support the Senior Director in preparing for and following up on governance forums, ensuring clear decisions are made, actions are tracked, and outcomes are delivered
- Facilitate workshops, working sessions, and steering committee meetings as needed
Communicate operational and financial progress across the Transformation Office clearly and consistently to senior leadership Other
- Stay current on industry trends, emerging tools, and transformation methodologies, and apply insights to identify new value creation opportunities and improve business performance.
- Perform other duties as assigned
Qualifications
Education
- Bachelor's degree in Business Administration, Project Management, or a related field required; Master's degree a plus
Experience
- Minimum 3 years of direct transformation experience, with a track record of leading and delivering complex, cross-functional initiatives that drive measurable financial and operational impact
- 5-7 years of total experience in project management, change management, strategy, or a related field
- Demonstrated experience engaging and influencing senior stakeholders and executive leadership
- Experience working in or supporting a Transformation Office, PMO, or similar function, with exposure to value creation, strategy, or operational improvement initiatives preferred
- Background in transportation, logistics, or supply chain a plus
Skills & Competencies
- Exceptional structured thinking and process orientation - able to bring order and clarity to ambiguous, complex situations
- Strong intellectual curiosity and proactive drive: consistently brings ideas, questions, and solutions rather than waiting to be directed
- Proven ability to lead through influence in a matrixed organization without formal authority
- Outstanding communication and presentation skills, including executive-level reporting and facilitation
- Proficient in Microsoft Office suite; experience with Asana preferred
- Deep understanding of project and program management methodologies (Agile, Waterfall, Hybrid)
- PMP certification preferred
- Highly organized, detail-oriented, and capable of managing multiple workstreams simultaneously
- Collaborative and team-oriented - invests in the growth and success of peers
- Must be able to pass a pre-employment drug screening
Benefits
We understand that your role at DCLI is only part of who you are. Our comprehensive compensation and benefits package provide resources for you to be your best self, grow professionally and personally, and reach your full potential.
- Excellent health, dental, and vision insurance options for you and your family
- Ample PTO and paid holidays
- 401k with company match
- Flexibility to support a healthy work-life balance
- Wellness resources
- Company-sponsored parties, outings, and other perks
Development Opportunities
At DCLI, you'll find that everyone - from your coworkers and managers to the senior leadership team - wants to see you succeed and there are opportunities available for you to develop in your current role and prepare to take that next step in your career:
- Tuition reimbursement
- Internal training and educational resources
- Quarterly and annual awards for outstanding performance
- Pathways to promotions and access to advice, feedback, and mentorship
- Participation in professional organizations
- Internships
#hybridrole #charlottenc


