Referral Specialist - Neuropsychology, Downtown Orlando

Position Summary Department: Orlando Health Medical Group - Neuropsychology Status: Full-Time | 40 hours per week Shift: Monday - Friday, 8am - 5pm Title: Referral Specialist ***Address of Practice: 32. W Gore St. Orlando, FL 32806*** Position Summary The initial contact of each new patient. All Inclusive Benefits (start day one) Health/Dental/Vision/Life Insurance, Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees. About OHMG Orlando Health Medical Group is a comprehensive physician group serving patients from across the southeastern United States. With more than 200 practices and 1,200 physicians, Orlando Health Medical Group has a strong representation in over 55 specialties, including cardiology, vascular medicine, orthopedics, oncology, digestive health, neurology, neurosurgery, bariatric surgery, general surgery, bone marrow transplant and critical care medicine, as well as more than 30 pediatric subspecialties, women’s health, primary care and the largest hospitalist program in Florida. Orlando Health Medical Group is part of the Orlando Health system of care, which includes 24 award-winning hospitals and ERs, 9 specialty institutes, 14 urgent care centers, 100+ primary care practices and more than 60 outpatient facilities that span Florida’s east to west coasts and beyond. Collectively, we honor our 100-year legacy by providing care for more than 142,000 inpatient and 3.9 million outpatient visits each year. Responsibilities Essential Functions • Completes registration and obtains insurance authorization for new patients, diagnostic testing and for hospital admissions. • Ensures financial information and insurance has been verified. • Updates patient insurance information in billing systems as needed • Initiates the referral and authorization process for all services and visits. • Works closely with nursing and medical staff to facilitate optimal patient care. • Communicates with the scheduling department to verify each patient’s insurance requirements have been satisfied for upcoming appointments. • Coordinates with other departments as needed to facilitate patient’s visit. • Provides patient with referral information for other physicians and facilities. • Communicates effectively with all internal and external customers – PCP, Patient, clinical departments, etc. in order to obtain the required authorization needed for each service. • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. • Maintains compliance with all Orlando Health policies and procedures. Other Related Functions • Assumes responsibility for professional development and education. Qualifications Education/Training High school graduate or equivalent education. Experience One (1) year of retail, customer service or health care. Essential Functions • Completes registration and obtains insurance authorization for new patients, diagnostic testing and for hospital admissions. • Ensures financial information and insurance has been verified. • Updates patient insurance information in billing systems as needed • Initiates the referral and authorization process for all services and visits. • Works closely with nursing and medical staff to facilitate optimal patient care. • Communicates with the scheduling department to verify each patient’s insurance requirements have been satisfied for upcoming appointments. • Coordinates with other departments as needed to facilitate patient’s visit. • Provides patient with referral information for other physicians and facilities. • Communicates effectively with all internal and external customers – PCP, Patient, clinical departments, etc. in order to obtain the required authorization needed for each service. • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. • Maintains compliance with all Orlando Health policies and procedures. Other Related Functions • Assumes responsibility for professional development and education. Education/Training High school graduate or equivalent education. Experience One (1) year of retail, customer service or health care.