Privacy and Compliance Associate – Legal, Privacy and Compliance (Hybrid)

WHO WE ARE When it comes to health, we’re always looking for ways to push for better. It’s why we were founded in the first place. In 1957, our founder, pharmacist William Wilkinson, witnessed a mother sacrifice her health by forgoing her own medicine to pay for her sick daughter’s prescription. He knew there had to be a better way. So, he introduced North America’s first prepaid drug plan, and GreenShield was born as a non-profit with a mission to support better health for all Canadians.

We aren’t just a health and benefits company. We’re the only non-profit social enterprise that brings worlds of coverage and care together, all in one place. We’re noble challengers, purposefully building a better way and we need the best people to help us create a more holistic approach that takes care of the mind and body.

Our mission is to create better health for all Canadians, and we know that starts with our employees.

THE ROLE IN A NUTSHELL

Base Salary: CAD $59,688.00 - 91,109.00

WHO WE ARE

When it comes to health, we’re always looking for ways to push for better . It’s why we were founded in the first place. In 1957, our founder, pharmacist William Wilkinson, witnessed a mother sacrifice her health by forgoing her own medicine to pay for her sick daughter’s prescription. He knew there had to be a better way. So, he introduced North America’s first prepaid drug plan, and GreenShield was born as a not-for-profit with a mission to support better health for all Canadians.

We aren’t just a health and benefits company. We’re the only not-for-profit social enterprise that brings worlds of coverage and care together, all in one place.

We’re noble challengers, purposefully building a better way and we need the best people to help us create a more holistic approach that takes care of the mind and body.

Our mission is to create better health for all Canadians, and we know that starts with our employees.

Reporting to the Privacy and Compliance Officer, the Associate, Privacy & Compliance supports the Privacy & Compliance team and will play an integral role in supporting and contributing to the continued evolution and execution of GreenShield’s Privacy Management and Compliance frameworks, ensuring that appropriate compliance processes are in place and working effectively, and that the related standards and procedures are effectively implemented across the organization. The role comes with visibility and exposure to all areas of the organization, and the successful candidate will be comfortable in building positive and productive relationships with diverse groups of people, and in building, supporting and enhancing existing oversight activities. T his role contributes to our department’s commitment to a “Better Way” to deliver services that benefits key stakeholders and GreenShield as a whole.

THIS ROLE WILL BE RESPONSIBLE FOR

Participating with the Privacy and Compliance Officer in monitoring and managing GreenShield’s Regulatory Compliance Management Framework, and in delivering and implementing the Regulatory Compliance Management Self-Assessment process.

Supporting the Privacy and Compliance team with updating compliance requirements and regulatory updates within Resolver.

Assisting in managing GreenShield’s Privacy Management Framework to ensure that significant privacy risks are identified , appropriately managed and efficiently coordinated.

Supporting GreenShield’s Regulatory Compliance Management Framework by managing and tracking key risk indicators and operational risk events.

Contributing to the preparation of quarterly risk and compliance related reporting and communications to senior management and the Board of Directors.

Contributing to the review of marketing and advertising materials and supporting the Sales team in obtaining necessary information to respond to Requests for Proposals.

Distributing, collecting, analyzing and reporting on GreenShield’s corporate compliance activities, including corporate licensing, regulatory filings and fee payments.

Supporting the governance processes for the development, review and updating of corporate policies and standards that adhere to the defined corporate requirements.

Providing guidance to the business in relation to market conduct ( e.g. advisor licensing, contracting, and monitoring) and complaint procedures.

Completing the Anti-Money Laundering / Anti-Terrorist Financing name screening process and submitting required regulatory filings within the prescribed timelines.

Providing assistance to promote the awareness and application of privacy and compliance risk management across the organization.

Creating and maintaining a Privacy Impact Assessment log.

Maintaining Privacy Incident and Breach logs.

Updating and maintaining the regulatory policy tracker to ensure that policies are updated in a timely manner by policy owners.

Supporting the Security and Privacy Committee, annual regulatory reporting, and the licensing program for insurance agents.

Other duties as assigned.

WHO WE'RE LOOKING FOR

We’re not looking for just anyone. We’re looking for a unique individual with a big brain and a big heart who wants to help us create better health for all Canadians .

Qualification s for this role include

3-5 years’ experience working within the financial services industry, in particular the life and health insurance industry.

Post-secondary diploma or degree.

Results-oriented.

A big-picture perspective and an understanding of the business with keen attention to detail.

Innovative thinker and problem solver – the ability to see how all the pieces fit together and contribute to the achievement of broader organizational objectives .

A proactive self-starter who takes ownership of their area and shows a willingness to “roll up the sleeves” to support the achievement of the organization’s objectives .

Strong interpersonal skills; thrives in a collaborative team-based environment.

Highly developed planning and organizational; can manage multiple tasks, meet deadlines and respond to changing priorities.

Strong verbal and written communication/presentation skills; confident, credible and personable.

THE NICE TO HAVES

Experience using Resolver.

Experience in corporate and/or regulatory compliance management and enterprise risk management.

Bilingualism ( English French)

THE CULTURE We believe a career should be meaningful. Not just a means to earn a living. Our culture is one where everyone's voice is heard and valued. Because that’s what it takes to create better health for all. We dare to challenge the status quo. And we’re driven by people who have challenged theirs. We believe that your workplace should empower you to be the best version of yourself. That’s why we provide a place where you can be inspired, challenged, and rewarded.

Where your growth means our growth. Where your voice is heard and valued. Where your work has purpose. And purpose matters.

We believe our people are critical to our overall success. Inclusivity makes us a stronger, smarter and more informed organization. Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities. A career at GreenShield isn’t just about personal achievements, it's about making a difference together.

Here’s to Better Health for All!

A FEW MORE DETAILS Proficiency in English is required for this position. As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language. By requiring English proficiency for this position, we aim to ensure that our employees can excel in their roles, collaborate, and communicate effectively, and contribute to the success of our organization.

GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn’t align perfectly to every requirement, we invite you to apply. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodation through requestforaccommodation@greenshield.ca. Information received relating to accommodation will be addressed confidentially.

Providing this information gives GS consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file. Your résumé will be held in strict confidence and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification).

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