SonicAutomotive
Service Manager - Motorcycles of Charlotte
Job description
A day in the life of a Service Department Manager:
- Be a visible leader within the dealership and uphold the customer service standards
- Use your experience to lead and manage the service department team
- Maximize the skill levels of technicians and assign tasks to optimize productivity levels
- Establish and communicate sales goals and service standards to your team
- Lead and motivate team members to provide high quality vehicle service to achieve goals and standards
- Provide leadership and guidance to develop technician skills and abilities
- Follow up with customers to ensure satisfaction and grow the volume of service work
We are looking for an open-to-change, quality manager who loves European bikes, this person will have the opportunity to hire an advisor and build their own Team.
Motorcycles of Greensboro has a reputation for setting a high standard of quality, customer satisfaction and brand loyalty. With your focus on leadership and service, you can be a part of that reputation!
- 2+ years of experience within the service department of a motor vehicle dealership
- Ability to lead and motivate in a team environment
- Ability and enjoyment in communicating with customers
- Current motorcycle license (or ability to acquire one)
- Familiarity with Windows based computer software
- Passion for all of the powersports brands
Compensation potential $80K to 90K annually.
All your information will be kept confidential according to EEO guidelines.


