Regulatory Affairs Associate

Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We’re the largest consumer-directed home care agency in NY State, and are continually expanding our areas of focus including operations in other states and tech-based innovations.

We pride ourselves on our values which drive the level of care that we deliver to our patients:

• Here For You (An attitude of service, empathy, and availability)
• Own It (Drive and ownership)
• Do the Right Thing (High integrity)
• Be Positive (Great attitude and a can-do positive approach to challenges)

Join our team and make a positive impact on the lives of others! We are looking for a Regulatory Affairs Associate for our Compliance team.

This is a remote position with potential travel into our main office in New York or the FreedomCare hub closest to you for meetings and/or collaboration.

Department & Position Overview:

The Regulatory Affairs Associate coordinates the development, review, maintenance, and distribution of organizational policies and procedures. This role supports policy governance by maintaining documentation, tracking review cycles, coordinating cross-functional input and approvals, and helping ensure policies remain aligned with regulatory requirements and operational standards. The position also provides administrative and project support for compliance-related initiatives, audits, training, and policy implementation efforts.

Everyday You Will:

Policy Management & Administration

• Coordinate the development, review, approval, distribution, and ongoing maintenance of organizational policies and procedures, including drafting support, formatting, standardization, and version control.
• Maintain policy repositories and review schedules to ensure documents remain current, accessible, and updated in accordance with regulatory and organizational requirements, including annual and ad hoc updates.
• Assist with drafting policy language and formatting documents to organizational standards.

Compliance, Coordination & Implementation Support

• Collaborate with the Regulatory Associate, Manager of Regulatory Affairs, and other stakeholders tomonitor regulatory changes, support policy alignment with compliance and operational requirements, and assist with audits, surveys, accreditation reviews, corrective action follow-up, and related implementation efforts.
• Serve as a liaison across departments to gather input, coordinate reviews and approvals, support implementation of policy updates, and provide guidance on policy requirements and procedural expectations.

Documentation, Reporting & Training Support

• Prepare and maintain reports, logs, dashboards, acknowledgments, approval records, and other documentation related to policy management and compliance activities.
• Coordinate policy-related training materials and support onboarding and ongoing compliance education initiatives tied to organizational policies.

Additional Compliance duties as assigned

Ideal Candidate Will Possess:

Education

• Associate degree required; Bachelor’s degree in Healthcare Administration, Business Administration, Public Administration, Compliance, or a related field preferred.

Experience

• 2–4 years of experience in administrative support, policy coordination, compliance support, healthcare operations, document management, project coordination, or a related field strongly preferred.
• Experience working in a regulated environment, preferably healthcare, and supporting large volumes of documentation across multiple stakeholders is highly preferred.
• Regulatory knowledge and experience in policy and procedures management are essential qualities.
• Must be able to demonstrate strong project management aptitude/experience

Nice to Have Qualifications:

• Strong understanding of document management, policy administration, tracking processes, and administrative support work within a regulated environment.
• Strong written, verbal, organizational, and follow-through skills.
• High attention to detail and ability to manage multiple priorities, recurring deadlines, and ad hoc requests.
• Proficiency in Microsoft Office Suite and experience using document repositories, shared drives, or other document management and tracking systems.
• Ability to understand and apply regulatory or policy requirements and communicate them clearly to stakeholders.
• Strong collaboration, coordination, and stakeholder support skills with the ability to act as a resource for colleagues with less compliance knowledge or expertise.
• Ability to handle confidential and sensitive information with professionalism, discretion, and sound judgment.

Why work at FreedomCare?

We are here for you and committed to providing a best-in-class employee experience. We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career.

This is a place where your voice matters, where we build great relationships, and your work has meaning and a tangible positive impact on others!

At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics.

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