SGS OPEN HOUSE | JULY

Positions Open:

Administrative Assistant

Key Responsibilities

• Manage job creation, invoicing, and purchase orders using internal systems.
• Maintain and update databases, pricing information, and digital records.
• Support proposal and tender preparation by coordinating documentation and ensuring timely submissions.
• Monitor invoices and coordinate with internal teams to resolve billing or administrative issues.
• Prepare reports and maintain accurate documentation.
• Provide administrative support to the team and collaborate with internal stakeholders.
• Perform other administrative duties as assigned.

Qualifications

• Bachelor's degree in Business Administration, Secretarial Studies, or a related field.
• Proficiency in Microsoft Office (Excel, Outlook, Word, and PowerPoint).
• Good command of English (B2+ or equivalent).
• Previous administrative experience is preferred.
• Experience with Salesforce and LinkedIn is an advantage.

​​​​​​​Data Analyst

Key Responsibilities

• Register samples, enter job information, and validate operational data in LIMS and related systems for laboratory testing activities.
• Perform data entry, data verification, record maintenance, and data cleanup to ensure accuracy and consistency.
• Prepare and review laboratory reports, ensuring completeness and accuracy of test data.
• Support billing activities, including invoice preparation, payment reconciliation, and client follow-up.
• Assist sales support activities through quotation preparation, CRM updates, and client data management.
• Maintain accurate records for samples, customer information, reports, and operational data.
• Apply knowledge of petroleum laboratory processes, terminology, and workflows gained through relevant industry experience.

Qualifications

• Bachelor’s degree in Science, Business, Data Management, or related field preferred.
• Prior work experience in petroleum testing laboratories, oil & gas industry, or related laboratory operations is highly preferred.
• Experience handling petroleum sample data, laboratory documentation, test records, or LIMS systems is advantageous.
• Familiarity with laboratory workflows, quality requirements, and technical reporting processes.
• Strong attention to detail with good analytical and organizational skills.
• Proficiency in Microsoft Office applications, especially Excel.
• Ability to manage multiple tasks while maintaining accuracy and quality standards.

Email Marketing and Webinar Specialist

Key Responsibilities

• Execute and optimize email marketing campaigns, automation workflows, segmentation, and customer journeys.
• Manage end-to-end campaign delivery, including email builds, QA testing, deployment, reporting, and performance analysis.
• Build emails using marketing automation platforms (e.g., Eloqua), manage contact data, and maintain data quality.
• Conduct A/B testing, analyze campaign results, and provide insights to improve performance.
• Ensure compliance with SGS data privacy, governance, and quality standards.

Qualifications

• Bachelor’s degree in Marketing, Digital Marketing, Communications, or related field (or equivalent experience).
• 2–4 years’ experience with marketing automation platforms such as Eloqua, HubSpot, Marketo, or Salesforce Marketing Cloud.
• Experience in email campaign development, automation workflows, segmentation, and lead management.
• Knowledge of HTML email editing, QA processes, A/B testing, and campaign reporting.
• Strong English communication skills and proficiency in Microsoft Office applications.
• Highly organized, detail-oriented, and able to manage multiple projects independently.

Technical Report Editor – E-bike/Bicycle Testing

Key Responsibilities

• Prepare accurate and timely test reports by reviewing laboratory records, test orders, protocols, photographs, and supporting documentation.
• Validate technical information, identify inconsistencies, request missing details, and ensure reports are complete and accurate.
• Draft, edit, and finalize test reports using approved templates, incorporating relevant technical observations and feedback.
• Ensure reports comply with EFBE quality standards, ISO/IEC 17025 requirements, and SGS procedures.
• Maintain confidentiality, impartiality, and compliance with SGS Code of Integrity, QHSE policies, and documentation standards.
• Work closely with engineering and laboratory teams to ensure accurate interpretation and presentation of test results.

Qualifications

• Bachelor’s degree in Engineering or equivalent technical education and experience.
• C1 English proficiency or higher, with strong written and verbal communication skills.
• Strong knowledge of bicycle and e-bike technology, including components, systems, terminology, and test procedures.
• Experience or exposure to bicycle/e-bike testing, quality assurance, or technical documentation is preferred.
• Proficiency in MS Word-based documentation and structured reporting templates.
• Strong attention to detail with the ability to interpret technical protocols, handwritten lab notes, and image-based evidence.
• Excellent documentation, analytical, and organizational skills with the ability to manage reports independently and accurately.

Technical Customer Service

Key Responsibilities

• Perform second-level review and validation of laboratory data, calculations, QC checks, LIMS entries, and interpretations to ensure accurate reporting.
• Identify and correct errors in laboratory results and approve final reports before customer release.
• Manage end-to-end order processing workflows, including sample receipt, test planning, monitoring, and invoicing.
• Review third-party laboratory data and ensure compliance with SGS quality standards and ISO17025 requirements.
• Ensure testing methodologies, quality controls, and reporting processes meet required standards.
• Support internal and external customers with technical guidance and ensure service deadlines are achieved.
• Maintain compliance with SGS Code of Integrity, QHSE policies, and quality procedures.

Qualifications

• Bachelor’s degree in Chemistry or a related Science discipline from an accredited institution.
• Minimum 2 years of experience in laboratory data processing, validation, or review, including LIMS experience.
• Prior experience reviewing laboratory results and ensuring data quality.
• Knowledge of analytical techniques such as chromatography, mass spectrometry, VOC/FOG analysis, or related laboratory methods is preferred.
• Hands-on laboratory experience or training in relevant analytical methods is advantageous.
• Strong understanding of ISO17025 quality requirements and laboratory standards.
• Proficiency in MS Excel and MS Office; SAP knowledge is an advantage.
• Excellent English communication skills with strong analytical, problem-solving, and multitasking abilities.

Data Validator

Key Responsibilities

• Process and validate laboratory data, including calculations, quality checks, LIMS entries, and other data management activities.
• Review data accuracy, completeness, and consistency to ensure compliance with laboratory quality standards.
• Perform data verification and identify discrepancies or issues that may impact data quality and turnaround times.
• Ensure assigned tasks are completed within required deadlines and escalate potential delays when necessary.
• Collaborate with laboratory teams to support efficient data processing and continuous improvement.

Qualifications

• Bachelor's degree in Chemistry or a related Science field (Chemistry preferred).
• Background or experience in laboratory testing and data validation, with potential assignment to Shared Inorganics, Sample Analysis – Industrial & Environment (I&E), or Sample Analysis – Health & Nutrition (H&N) teams.
• 1–2 years of hands-on experience using chromatography instruments (LC or GC); experience with mass spectrometry is an advantage.
• Experience in food testing laboratories is preferred; environmental testing experience is a plus.
• Familiarity with laboratory software such as Chromeleon, MassHunter, MultiQuant, or Analyst is an advantage.
• Strong attention to detail with a commitment to data accuracy and quality.
• Proficiency in Microsoft Excel and other Microsoft Office applications.
• Good written and verbal communication skills.
• Strong organizational and time management skills with the ability to prioritize tasks and meet deadlines.
• Ability to work independently and collaboratively in a team environment.

Other Positions available:

• Data Technologist
• Graphic Designer
• Graphic Designer / PPT Creative Specialist
• H&N Pharma Customer Service Associate
• Marketing Admin and Events Coordinator
• Social Media and Web Specialist
• Technical Admin Aerospace Team Support
• Technical Advisor Non-Food Products