Senior Relationship Manager

It’s never been a more exciting time to join Vistra.

At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business – to help our clients achieve progress without friction.

But progress only happens when people come together and take action. And we’re absolutely committed to building a culture where our people can do just that.

We have an exciting opportunity for you to join our team as Senior Relationship Manager. Reporting to the Business Unit Head, this full-time and permanent position is based in UAE, allowing you to make a significant impact to our Corporate & Private Client Services team and its’ growth.

Key responsibilities

• Manage a portfolio of international corporate and private clients, acting as the main point of contact.
• Deliver corporate secretarial and administration services, including company formations, filings, and governance support across UAE jurisdictions (ADGM, DIFC, free zones, offshore).
• Ensure compliance with KYC/onboarding and regulatory requirements, including annual reviews and remediation.
• Support revenue growth through client relationship management and identifying upsell opportunities.
• Oversee invoicing, collections, and overall portfolio financial management.
• Maintain accurate client records, provide reporting to management, and escalate issues as needed.
• Identify and implement process improvements to enhance service delivery.

Key requirements

• Minimum 5 years’ experience in corporate services or company secretarial roles.
• Strong knowledge of UAE corporate structures and regulations.
• Experience in compliance, KYC, and regulatory filings.
• Degree in Business, Commerce, or similar (relevant professional qualification is a plus).
• Highly organised with strong attention to detail and ability to manage multiple priorities.
• Excellent communication and client management skills.
• Proactive, solution-driven mindset with the ability to work independently.
• Proficiency in Microsoft Office and fluent English.

Company Benefits

At Vistra Middle East, we believe in putting our employees’ well-being first! We offer a flexible hybrid working arrangement and birthday leave.

Additionally, we provide comprehensive medical insurance and dental coverage and competitive annual leave entitlement to support your well-being and time to recharge or explore your passions out of work.

As advocates of continuous learning and professional development, we provide an internal mentorship program and reimburse professional membership fees for certifications, ensuring you stay ahead in your field.

If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey!