zurichinsurance
Overnight Print Machine Operator
Job description
Job Summary
Prepares various company materials for enterprise mailing within a fast paced, production environment. Processes compliance materials, transactional and marketing mail in accordance to USPS regulations for timely delivery based on internal customers' expectations.
Hours and Location
- The hours for this position will be Sunday - Thursday from 11:30pm to 7:30am.
- A 10% Shift Differential will apply for working these hours.
- The location will be in our Caledonia, MI location.
Essential Job Functions
- Performs manual processing of mail by utilizing large, high speed machines within production environment.
- Utilizes knowledge of 1-2 specific machine types and models to perform quality and timely placement.
- Assembles pre-printed materials within automated inserting and metering equipment for subsequent delivery to intended recipients via USPS, FEDEX or UPS.
- Manually scans bar codes to comply with processing instructions including proper page accumulation and enclosure content quantities.
- Prepares compliance related mail including certified mail with a sense of urgency to avoid fines or legal concerns.
- Prepares and submits production reports reflecting detailed job activity including materials processed and equipment used.
- Conducts detailed job reconciliation by comparing accounted processing results to reporting results to ensure balance of work.
- Submits report results to Lead staff for review.
- Troubleshoots minor equipment issues including paper and envelope feeding jams.
- Identifies software, hardware and/or programming issues to leadership team including return envelopes and missing bar codes.
- Interacts with third party vendor to explain machine dysfunction to resolve concerns quickly and efficiently.
- Conducts regular audits to ensure quality standards are achieved including insert quality and postage amount with the objective of r educing costs and duplication of work.
Experience Requirements
- Less than one year of general work experience preferred.
- Machine operator experience, preferred
Education Requirements
- High school diploma or equivalent required.
Physical Actions
Some physical activities: carrying up to 50 lbs. maximum, lifting up to 50 lbs. maximum, reaching, seeing, standing for extended periods, walking, kneeling, pushing, pulling, sorting, cleaning, twisting, climbing, hearing, and squatting.


