B2B Commercial Manager | Inside Sales Team Manager

ABOUT THE ROLE

We're scaling up our B2B commercial operation, and we're looking for a manager who can take our sales management layer at Clinic Agenda and Feegow to the next level!

This is a strategic, newly created role focused on driving predictable revenue, empowering our sales coordinators to lead effectively, and getting the operation ready to support the company's next phase of growth.

Success in this role goes beyond achieving revenue targets. We are looking for someone who can build a scalable, data-driven sales organization that consistently delivers sustainable business growth.

KEY RESPONSIBILITIES

Leadership & People Development

• Lead, coach and develop sales coordinators, giving them clear goals, priorities, and individual development plans.
• Run regular and structured feedback, keeping a close eye on performance.
• Build a culture rooted in accountability, collaboration, and constant improvement.
• Partner with Talent Acquisition to attract, hire, and develop top commercial talent.
• Build and maintain a strong leadership structure capable of supporting the company's continued growth.

Revenue Management & Sales Performance

• Drive revenue predictability through proactive pipeline management.
• Own the sales forecasting process, ensuring accurate projections and clear visibility for senior leadership.
• Monitor conversion rates, productivity, and overall sales performance metrics.
• Define sales targets, cascade business objectives, and ensure consistent execution across leadership and sales teams.
• Develop data-driven action plans to improve efficiency, conversion rates, and business results.

Shaping Strategy and Scaling the Operation

• Ensure strong alignment between Pre-Sales and Sales teams to maximize conversion throughout the funnel.
• Spot bottlenecks and find ways to smooth out the sales journey.
• Keep pushing our commercial processes, tools, and practices forward.
• Drive operational discipline in CRM usage, sales processes, and performance tracking.
• Support automation, systems integration, and process optimization initiatives across the commercial operation.

Cross-functional Collaboration

• Partner closely with Marketing, Revenue Operations, Customer Success, and other business functions to maximize revenue generation and conversion.
• Support strategic decision-making through data analysis and performance insights.
• Represent the commercial organization in global meetings and prepare executive-level reports in English.

WHAT YOU'LL NEED (REQUIREMENTS)

• Proven experience directly leading sales coordinators or managers.
• Strong track record leading high-performing B2B sales organizations with ambitious revenue targets.
• Strong grasp of forecasting, pipeline management, conversion, and sales planning.
• Strong analytical and data-driven decision-making skills.
• Experience with Salesforce or similar CRM platforms.
• Advanced English communication skills for global meetings and executive reporting.
• Bachelor's degree required.
• Availability to work on-site in Rio de Janeiro.

NICE TO HAVE

• Experience at SaaS companies or in recurring-revenue business models.
• Background scaling commercial operations in high-growth environments.
• Hands-on experience building or scaling sales processes.
• Familiarity with sales automation and workflow optimization.

A FEW MORE THINGS

Our benefits

• Employment type: Full-time (CLT)
• Meal/food allowance (Ifood's flexible benefits card)
• Medical, dental, and group life insurance
• Childcare allowance;
• StarBem for mental health and wellbeing
• iFeel app for emotional support
• Wellhub membership for you plus 3 dependents
• A day off for your birthday and your work anniversary
• Discounts Club, with exclusive deals on educational institutions, including universities and language courses;
• Extended leave policies: 10 days for the loss of a loved one; 2 days for the loss of a pet; 7 days for your wedding; 30 days paternity leave and 6 months maternity leave;
• Employee Referral Program: earn up to BRL 600 for each referral who stays with us for more than 6 months.