HR Onboarding Specialist - Grand Canyon South Rim

Overview

Live. Work. Explore. as a part of our Administrative/HR team in Grand Canyon National Park!

Grand Canyon National Park Lodges operates 6 hotels, 7 retail shops, and various restaurants and dining facilities in the historic Grand Canyon Village. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to our guests! As one of the Seven Natural Wonders of the World, Grand Canyon National Park is a place of remarkable beauty, peace, scenic grandeur and top-notch hospitality.

We’re hiring a Human Resources Onboarding Specialist to Live. Work. Explore. at the south rim of the Grand Canyon!

Job Summary: Under the direction of the Human Resources Manager, the HR Onboarding Specialist oversees pre-arrival and onboarding activities, ensuring a seamless, compliant, and welcoming experience for new employees. This role collaborates with property leadership, the Talent Team, and international program representatives to support the candidate lifecycle and deliver an exceptional onboarding experience.

The Details

Position Type: Full-Time, Year-RoundPay: $22.65 per hour

Schedule: Typical schedule is 40 hours, 5 days per week (may include weekends, evenings, and holidays)

Housing: Eligible for a private bedroom in a shared apartment for $267.00 per month. This covers rent and basic utilities.

Why Grand Canyon South Rim? We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire at the Grand Canyon South Rim, and proud stewards of the park.

Life at the South Rim

• On-site employee meals (cafeteria-style)
• Free on-site laundry facility, free shuttle service, and Wi-Fi (limited bandwidth)
• A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world!

Benefits

• Medical, Dental, Vision
• Paid Time Off and Holidays
• Disability Insurance
• 401k with match
• Life and AD&D Insurance
• Employee Assistance Program
• Wellness Programs
• Learning and Development Programs

Perks

• Free Grand Canyon National Park pass
• Rec Center – Fitness Equipment, Computers, and Free WiFi
• Paid Day off on your birthday
• Discounted mule rides
• Free Grand Canyon Railway Train Rides
• Retail, Lodging and Travel Discounts
• Planned employee trips and activities
• $350 Referral Bonus Program
• The adventure of a lifetime!

Responsibilities

• Serve as the primary point of contact for new employees, ensuring a positive arrival experience by providing proactive, responsive, and welcoming support via text, email, phone, and in person.
• Build and maintain strong working relationships with Property Directors and Managers, the Talent Team, and Work & Travel/Intern program representatives.
• Coordinate and manage pre-boarding and onboarding phases of the employee lifecycle, including initiating, tracking, and completing onboarding documentation in accordance with recruiter service level agreements.
• Deliver a comprehensive onboarding experience for newly arriving employees by providing guidance on pre-orientation, wayfinding, employee ID cards, meal programs, direct deposit enrollment, and other onboarding requirements.
• Support the processing of transfer requests, assisting employees with online portal submissions and escalating issues to the Talent Team when appropriate.
• Administer on-property processes for J-1 students, including SEVIS check-in reminders, coordination with Housing for employee placement, transporting international students to Flagstaff on designated days to apply for Social Security cards, and notifying department managers of arrival dates.
• Assist walk-in candidates with the online application process, answer recruitment-related questions, and act as a liaison between candidates and the Talent Team throughout the hiring process.
• Serve as the backup to the Human Resources Administrator by assisting walk-in visitors, answering phones, and providing general administrative support.
• Support the implementation of Human Resources policies, procedures, and initiatives as directed by the Human Resources leadership team.
• Prepare weekly reports on expected employee arrivals and generate ad hoc reports as requested.
• Represent the organization at job fairs and recruitment events as needed.
• Other Duties: Please note that job descriptions are not intended to be an exhaustive list of all duties and responsibilities associated with the job. Other job-related duties and responsibilities may be assigned from time to time.

Qualifications

• Previous experience in Human Resources or the hospitality industry would be highly advantageous.
• A Bachelor's degree in Human Resources or a related field is beneficial but not required.
• Extraordinary customer service skills with a focus on patience and understanding. Strong presentation and documentation skills.
• Excellent verbal and written communication skills with business acumen and a strong relationship management approach.
• Process driven with strong organizational aptitude and a high attention to detail with diligent execution.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to prioritize tasks and operate with a sense of urgency.
• Ability to deal with complex and sensitive issues.
• Ability to be culturally sensitive and effectively navigate complex situations.
• Ability to act with integrity, professionalism, and confidentiality.
• Proficient with Microsoft Office Suite.
• Proficiency with or the ability to quickly learn the organization’s HRIS and Talent Management Systems.

Physical Requirements include

Regularly required to sit and work on a computer.

Occasionally required to stand.

Occasionally required to lift and/or move up to 15 pounds.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.