Tenant Liaison Officer

We are working closely alongside a Local Authority in North Northamptonshire to assist with the appointment of a Tenant Liaison Officer, on a 3-month contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay : £13.63 - £17.41 per hour

Summary

The Tenant Liaison Officer to provide a professional front-of-house and tenancy support service within the Business Centre, acting as the first point of contact for visitors, tenants, and stakeholders. The role involves coordinating tenant enquiries, supporting building operations, managing administrative processes, and ensuring the smooth day-to-day running of the centre while delivering excellent customer service.

Responsibilities

• Meet and greet visitors, providing a professional reception service and directing enquiries appropriately.
• Liaise with internal colleagues, tenants, and external organisations regarding meeting room bookings, catering arrangements, and events.
• Coordinate tenant communications and provide ongoing support for businesses operating within the centre.
• Arrange and conduct viewings of the Business Centre for prospective tenants.
• Complete inductions for new tenants, including issuing keys and access fobs.
• Verify identification, complete trade reference and credit checks for prospective tenants, and assist with tenancy onboarding.

Qualification

• GCSEs (or equivalent) including English and Mathematics.

Essentials

• Previous experience in a customer service, reception, facilities, property, or administrative role.
• Excellent communication and interpersonal skills with the ability to build positive relationships with tenants, visitors, and colleagues.
• Strong organisational skills with the ability to manage multiple tasks and priorities.
• Experience using Microsoft Office applications, particularly Word and Excel.
• Ability to maintain accurate records and work with bespoke IT systems.

Please note

• You should be available to work immediately or at a short notice.
• You should have right to work in U.K

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Important : We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

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