Director Registration

Overview

GENERAL DESCRIPTION

The Director Registration provides leadership, management, and oversight for all operations within the Tribal Registration Office. Ensures that systems, processes, and service delivery meet organizational standards, regulatory requirements, and strategic goals. Oversees diverse responsibilities, resolves complex operational issues, and maintains high quality service outcomes for the Tribal Registration department.

Qualifications

QUALIFICATIONS

· Bachelor's degree from 4-year college or university; six (6) years of related experience; or an equivalent combination of education and experience.

· At least four (4) years of related experience.

COMPETENCIES

· Ability to develop and mentor others.

· Decision-making skills.

· Leadership skills.

· Oral and written communication skills.

· Problem/Situation Analysis.

· Statistical knowledge.

· Conceptual thinking skills.

PHYSICAL REQUIREMENTS

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

CERTIFICATES, LICENSES, REGISTRATIONS

· Must possess a valid driver's license with a driving history verified through a motor vehicle report that meets requirements for Cherokee Nation underwriting rating.

OTHER REQUIREMENTS

The employee must not be and will not be under sanction by the United States Department of Health and Human Services Office of the Inspector General (OIG) or by the General Services Administration (GSA) or listed on the OIG's Cumulative Sanction Report, or the GSA's List of Excluded Providers, or listed on the OIG's List of Excluded Individuals/Entities (LEIE).

ESSENTIAL DUTIES AND RESPONSIBILITIES

· Support the Tribal Registrar in key administrative, operational, and policy areas.

· Assume full authority for office operations, including decision making and policy interpretation.

· Represent the office in internal and external meetings and discussions.

· Provide strategic leadership and management for all Tribal Registration Office operations.

· Direct daily functions, long‑term planning, and continuous improvement initiatives.

· Ensure systems, processes, and services meet organizational standards, regulatory requirements, and strategic goals.

· Maintain accountability for operational performance and overall service quality.

· Oversee staff development, workflow efficiency, and professional conduct within the office.

· Navigate complex operational and policy challenges with accuracy, transparency, and professionalism.

· Guide program development, compliance efforts, and interdepartmental coordination.

· Provide clear guidance, maintain consistent communication, and uphold the integrity of Tribal Registration policies and procedures.

· Ensure continuity of operations while serving in the acting Registrar role.

LEVEL OF RESPONSIBILITY

· Responsible for aligning departmental strategy or direction with the overall goals of the organization.

· Leads and directs the work of other employees and has responsibility for personnel actions including hiring, performance management, and termination.

· Supervision is often provided through a team of subordinate managers.

· Serve as acting Registrar when delegated or during the Registrar's absence.

QUALIFICATIONS

· Bachelor's degree from 4-year college or university; six (6) years of related experience; or an equivalent combination of education and experience.

· At least four (4) years of related experience.

COMPETENCIES

· Ability to develop and mentor others.

· Decision-making skills.

· Leadership skills.

· Oral and written communication skills.

· Problem/Situation Analysis.

· Statistical knowledge.

· Conceptual thinking skills.

PHYSICAL REQUIREMENTS

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

CERTIFICATES, LICENSES, REGISTRATIONS

· Must possess a valid driver's license with a driving history verified through a motor vehicle report that meets requirements for Cherokee Nation underwriting rating.

OTHER REQUIREMENTS

The employee must not be and will not be under sanction by the United States Department of Health and Human Services Office of the Inspector General (OIG) or by the General Services Administration (GSA) or listed on the OIG's Cumulative Sanction Report, or the GSA's List of Excluded Providers, or listed on the OIG's List of Excluded Individuals/Entities (LEIE).