Receptionist

Overview

• *Fluent in Spanish is a MUST!**

Why Choose Metro? For over thirty years, Metro Therapy, Inc (a Powerback Rehabilitation company) has been serving the educational and developmental needs of the pediatric populations throughout the greater New York city area. Metro is proud of our dedication to the community and committed to bringing new, insightful knowledge that will allow us to provide the best services to our clients. We provide employees with comprehensive benefits and compensation, access to clinical support teams, and career growth opportunities.

Responsibilities

The Receptionist is responsible for all front desk operations including answering the phone and greeting clients and visitors. They direct calls, questions, and deliveries to the appropriate party. The Receptionist also supports clerical activities.

RESPONSIBILITIES/ACCOUNTABILITIES: Phones Receives and directs incoming calls in a professional and courteous manner. Maintains and distributes list of telephone numbers for all personnel, list of department extensions, names of key personnel, and their extensions.

Mail Coordinates outgoing and incoming mail. Checks the night drop box daily for any incoming mail or checks. Scans and distributes mail and packages to appropriate personnel. Sends and tracks certified mail.

Lending Library Maintains and tests kit lending library by coordinating and distributing test materials to providers, reviewing kit content upon return, and collecting all necessary fees. Maintains lending library inventory. Orders test protocols as needed.

Scanning and data entry Scans billing documents to the appropriate locations. Scans and mails billing invoices on a monthly basis.

Office and Kitchen Supplies Maintains an inventory of office supplies, and places orders in a timely manner, which includes but is not limited to: a. General office supplies (e.g., letterhead, copy paper, pens) b. Mailing supplies c. Kitchen and cleaning supplies (e.g., coffee pods, sponges, gloves)

Other Responsibilities Organizes, creates, and distributes Metro Therapy ID Badges to active providers. Assists with data entry and file maintenance, as needed. Checks in guests or visitors and directs them to the appropriate department. Ensures that the reception area, waiting room, and common spaces are clean and organized. Performs other related duties as required.

Qualifications

A high school degree or equivalent is required. The Receptionist must have at least two years’ experience in an administrative role.

Posted Salary Range

USD $16.00 - USD $17.00 /Hr.

The Receptionist is responsible for all front desk operations including answering the phone and greeting clients and visitors. They direct calls, questions, and deliveries to the appropriate party. The Receptionist also supports clerical activities.

RESPONSIBILITIES/ACCOUNTABILITIES: Phones Receives and directs incoming calls in a professional and courteous manner. Maintains and distributes list of telephone numbers for all personnel, list of department extensions, names of key personnel, and their extensions.

Mail Coordinates outgoing and incoming mail. Checks the night drop box daily for any incoming mail or checks. Scans and distributes mail and packages to appropriate personnel. Sends and tracks certified mail.

Lending Library Maintains and tests kit lending library by coordinating and distributing test materials to providers, reviewing kit content upon return, and collecting all necessary fees. Maintains lending library inventory. Orders test protocols as needed.

Scanning and data entry Scans billing documents to the appropriate locations. Scans and mails billing invoices on a monthly basis.

Office and Kitchen Supplies Maintains an inventory of office supplies, and places orders in a timely manner, which includes but is not limited to: a. General office supplies (e.g., letterhead, copy paper, pens) b. Mailing supplies c. Kitchen and cleaning supplies (e.g., coffee pods, sponges, gloves)

Other Responsibilities Organizes, creates, and distributes Metro Therapy ID Badges to active providers. Assists with data entry and file maintenance, as needed. Checks in guests or visitors and directs them to the appropriate department. Ensures that the reception area, waiting room, and common spaces are clean and organized. Performs other related duties as required.

A high school degree or equivalent is required. The Receptionist must have at least two years' experience in an administrative role.