Medical Only Adjuster

About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services, and more. In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.

Job summary: We are seeking an entry-level Claims Assistant to support the day-to-day handling of insurance claims involving minor injuries. This is an excellent opportunity for someone looking to start a career in the insurance industry, as no prior claims experience is required—we are willing to train the right candidate. In this role, you will gain exposure to claims processes, medical billing review, and insurance operations while working alongside experienced Claims Representatives and Examiners.

This role plays a key part in ensuring claims are processed accurately, efficiently, and in compliance with company guidelines. You will be responsible for handling lower-complexity “pay and close” claims, reviewing documentation, issuing payments, and assisting with administrative support. Candidates who are detail-oriented, organized, and eager to learn will thrive in this environment.

If you are someone who enjoys problem-solving, communicating with others, and building foundational business skills, this position offers a strong entry point into a long-term insurance or claims career path.

Responsibilities

• Process lower-complexity claims, including minor injury and “pay and close” claims
• Review claim forms and documentation to determine coverage and next steps
• Maintain accurate and up-to-date claim files, including reserves and supporting documentation
• Review and process medical bills and claim-related expenses
• Issue payments to claimants and healthcare providers
• Escalate complex claims or those requiring further investigation to Claims Representatives or supervisors
• Respond to phone inquiries and assist with billing-related questions or disputes
• Support Claims Examiners with documentation, filing, and medical bill processing
• Provide general administrative and clerical support to the claims team

Requirements

• Open to entry-level candidates; no prior claims experience required
• Strong attention to detail and ability to accurately review information
• Clear communication skills, both written and verbal
• Comfortable handling administrative tasks, data entry, and documentation
• Ability to learn new systems, processes, and insurance concepts
• Customer service, administrative, billing, or office support experience is helpful
• Experience reviewing invoices, medical bills, or financial documents is beneficial

Education and licenses

• High school diploma or equivalent required
• Post-secondary certificate from a college or technical school is helpful but not required

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Why Join Us

At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.

Employee Benefits

We also offer our employees a comprehensive suite of benefits and perks, including:

Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.

Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.

Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.

Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

… and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting leaves@acrisure.com .

Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.

California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy .

Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice .

Welcome, your new opportunity awaits you.