Product Manager - Software Business Solutions & Alternative OS

About Fairphone Fairphone is more than just a company - we are a global leader in sustainable, modular electronics, on a mission to change the electronics industry from the inside out. Built on strong social and environmental values, we are a diverse and inclusive team from all walks of life creating market consumer electronics that make a real impact. At Fairphone, you will find a supportive and safe space where everyone can be themselves, collaborate openly, and have the freedom to learn and grow - because that’s how we innovate and drive change together! So… are you a proactive, self-motivated team player who loves taking initiative and bringing positive energy? Do you thrive in a fast-moving start-up or scale-up environment? Are you a great communicator who values collaboration and embraces different perspectives? And most importantly, do you feel a strong connection to Fairphone’s mission and values? If you're nodding along and thinking, “Yes, that’s me!”, then check out our vacancy below!

Please know that we acknowledge that we are living in a time where the use of AI can bring many efficiencies and support. However, we want to know the real YOU. Please try to limit the use of AI tools to generate answers to the application; we value authenticity and encourage you to use your creativity!

• Location: Amsterdam
• Hours: 40 hours per week
• Start: asap, preferably; not later than September 1st
• Hiring timeline: We will start scheduling 1st interviews (video call) in week 32
• Contract duration: The 1st 12-month employment contract with the possibility of extension to permanent
• Deadline to apply: We review applications on a rolling basis. Please apply as soon as possible.

About your role The Product Manager Business solutions & Alternative OS leads the strategic vision and long-term roadmap for dedicated Business software solutions and OS-level open-source software partnerships, ensuring they align with business growth, market trends, and technical feasibility. You will drive our B2B product service offering, by meeting with prospective customers and supporting our sales team in identifying their needs, defining a development roadmap and shepherding the feature development through our product introduction process. In this role, you will have to deeply investigate, capture and prioritize requirements and features that support the development and release of alternative open-source operating systems in Fairphone products, at a quality level that matches other established certified software branches or flavours.

Key Responsibilities & Objectives Key Responsibilities

• Establish and maintain your product roadmap, aligning stakeholders and keeping the rest of the organization updated.
• Shepherding product development through the new product introduction process, owning the closure of each gate across the team.
• Maintain and prioritize the feature backlog for both software Business solutions and alternative OS, balancing changing technical requirements, partner feedback, Mobile Device Management (MDM) enterprise workflows needs, and resource constraints.
• Act as a bridge between alternative OS software partners and internal Fairphone teams that require working with their software (generally supply chain & after-sales) to ensure builds are delivered in time, or remain available for any commercial/marketing queries regarding their software.
• Support business development activities like drafting technical annexes for B2B contracts, meeting software teams, or supporting client/partner meetings with your technical, establish clear and transparent communication channels.
• Continuously contribute to improving ways of working between internal stakeholders to assure a high quality standard and support of our B2B accounts and the alternative open-source OS’s.

Key Objectives

• Establish and lead the strategic vision and long-term roadmap for software Business Solutions and alternative OS partnerships, ensuring they align with business growth, trends in the market and technical feasibility.
• Act as the central liaison between external development teams and Fairphone teams to ensure software solutions are successfully delivered, supported and meet our quality standards and envisioned value proposition.
• Manage the backlogs of (new) features and issues, considering changing technical requirements, partner feedback and resources constraints.

Your Skills & Experience

• 3+ years of experience in product management, product ownership, or technical business analysis, specifically within services to business customers, mobile software ecosystems and/or with experience in working with alternative open-source software.
• Strong technical understanding of the Android Open Source Project (AOSP) and the underlying mechanics of custom ROMs and alternative OS’s.
• Technical depth to be able to discuss bug fixes is as important as enough commercial acumen and the ability to discuss business cases, costs, and contractual obligations.
• Familiarity with Mobile Device Management (MDM) architectures and enterprise enrollment workflows and Android Enterprise recommended (AER).
• Excellent stakeholder management skills: proven ability to manage expectations and steer conversations with founders/developers of alternative OS solutions and engineering/ IT/operations leads within the organizations of our business customers.
• Product Management or Agile Product Owner Certifications (e.g., CSPO, PSPO).
• You have excellent written and verbal communication skills in English; speaking French, German is a big plus!
• Prior experience in the circular electronics sector or a deep alignment with sustainable hardware/software lifecycles.
• Availability to travel on a regular basis internationally.

What Fairphone can offer you?

• The opportunity to create an impact on the electronics industry around the world.
• A diverse work environment full of international, passionate, warm-hearted team members.
• 25 paid holidays per year (based on a full-time contract) next to the other public holidays in the Netherlands. You’ll also get a day off on your birthday! Additionally, the longer you stay, the more holidays you get!
• Daily, healthy lunch, organic FairChain coffee, and many more tasty things.
• You will join Fairphone’s collective pension scheme, and we will contribute to building your pension.
• You will receive a MacBook, Fairbuds, and a Fairphone as working devices.
• Hybrid working model: We are remote-friendly and also contribute up to €250 toward your home office set-up.
• Public transport allowance – we fully cover your 2nd-class commute from your home to the office
• Bike allowance – We support you with a bike purchase of up to €300, and you’ll also have a yearly repair budget of up to €100! We also cover 23 cents per km for your biking distance from home to the office (or train station) and back!
• Grow with us! We encourage you to develop at Fairphone. In addition to €500 for L&D, we’ll support your career goals with coaching (Inuka), workshops, or courses that you can join with your development budget. You will get access to Udemy with unlimited courses and trainings.
• Kitchen with beautiful views to the IJ waterfront.
• There’s a gym in the building where you can build healthy habits, stay active and have fun with your colleagues, as well as a subscription to our mental & physical well-being services (Inuka & Urban Sports)