Claims Administrator (Freight Forwarding)

OEC Group offers hybrid work, a competitive salary, a full benefits package, opportunities for professional growth and so much more!

Why OEC Group? Established in 1981, OEC Group is one of the leading NVOCC freight forwarding companies. With headquarters located in Taipei, Taiwan, as well as regional headquarters in New York, and branches throughout Asia, North America, and Europe, OEC Group enjoys a strong position in a rapidly growing market. Our goals and ambitions have helped us to become one of the emerging leaders in the logistics/importing industry.

What we’re looking for

• 1-3 years of experience in the claims/insurance industry.
• Knowledge of reviewing and creating contracts is required.
• Advanced MS Excel, communication, attention to detail and analytical skills.
• Freight Forwarding experience is a plus but not required!

What you'll be doing

• Investigate claims to ascertain the validity of claims and the extent of company liability.
• Processes freight and property claims for which the company is liable and submits claims to head office for settlement or negotiates settlement with the claimant and authorizes payment.
• Communicate with customers, insurance companies, surveyors, and others regarding claim status and claim-related matters.
• Tracks and maintains records of legal cases and claims to evaluate their relevance.
• Keeps current on industry regulations and trends.
• Assists the Sales team by selling and procuring Cargo insurance.

Education and/or Experience Bachelor's degree in International Business and/or relevant work experience.

Perks & Benefits of OEC Group

• Law benefits

After successfully completing a standard 90-day probationary period the employee is provided with the following benefits package. This includes:

• Major Medical Insurance
• Vacation days (on 1 st anniversary, some days are assigned after probation period)
• Personal days (on 1 st anniversary, some days are assigned after probation period)
• Floating Day.
• Annual performance review and opportunity for salary adjustment.
• Annual bonus is determined by overall performance.
• Monthly food vouchers
• Internal medical assistance

OEC Group is an Equal Opportunity Employer.