Outpatient Surgery Front Desk Coordinator Full Time Days

Position Summary

Facility: Baptist Health Shelby Hospital

Location: Alabaster, AL

Shift: Days

Being an Outpatient Surgery Front Desk Coordinator is more than just a job — it's a calling. It’s about making a real difference in people’s lives, providing comfort and compassionate care to those who need it most, and being part of a dedicated team that saves lives every day.

Baptist Health Hospitals offer great NEW Competitive Pay and great fulltime & part-time benefits package that includes:

• Medical, Dental, Vision
• 403(b) Retirement Savings Plan
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Paid Time Off (Up to 5 weeks to start)
• Life Insurance
• Extended Leave Plan (ELP)
• Family Care (child care, elder care, pet care)
• Paid Parental Leave
• Pet Insurance
• Car Insurance
• Educational benefits including tuition reimbursement & monthly payments to help pay down any graduated school debt

ALL benefits start day one

Join our Growing Team at Baptist Health Shelby Hospital in Alabaster, AL!

At Baptist Health Shelby Hospital, we’re proud to be a leading 252 bed acute care facility dedicated to delivering exceptional healthcare with a community-focused touch. Located in the heart of Alabaster- one of Alabama’s fastest growing and most desirable places to live- we serve over 30,000 emergency visitors annually and offer a wide range of advanced clinical services, including cardiology, cardiovascular surgery, orthopedics, urology, robotics surgery, and more.

Our State-of-the-art facilities feature cutting-edge technology such as 3 Tesla MRI, robotic surgical systems, and 256-slice CT scanner- empowering top tier care. Recognized for excellence with accolades like ACC Cath Lab Accreditation, Trans catheter Valve certification, and Primary Stoke Center Designation, we’re committed to growth, innovation, and community well-being.

Whether you’re an experienced specialist or just beginning your healthcare journey, Baptist Health Shelby offers a dynamic environment where your skills make a real difference. Join us in a welcoming, fast-paced setting with easy commutes, ample free parking, and a team that feels like family. Be part of a hospital that’s shaping the future of healthcare in Alabama- Where your career can thrive and your community can flourish!

A Brief Overview Performs a variety of administrative, secretarial, and clerical duties which support management personnel in the overall operation of a large department or service area. Must be Comfortable working with multiple priorities and projects in a fast-paced environment, positive interprofessional and communication skills, and pay strong attention to detail.

Responsibilities

What you will do

• Works within the team to set team priorities and deadlines, adjusting the flow and sequencing of the work to meet team and patient needs.
• Proficient in accessing and utilizing computer management programs, Word, Excel, PowerPoint, Teams, and serves as a source of assistance to department team members. Prepares charts, graphs, etc. for presentations.
• Schedules appointments for managers and manage departments calendars.
• Maintains and orders both unit and office supplies and forms. Maintains control of the budget supplies and orders appropriately being mindful of the departmental budget limits.
• Submits work orders for necessary housekeeping, maintenance, biomedical, engineering, or other work orders needed.
• Monitors and assists with time and attendance through KRONOS (or timekeeping system).
• Consistently assists others in resolving issues presented by callers and/or visitors and effectively refers to the appropriate person for follow up. Acts as a role model by demonstrating effective communication. Problem solves and screens phone calls, requests, and concerns.
• Receives and distributes mail/faxes/electronic notifications.
• Consistently arranges for the accurate and timely payment of departmental invoices and other disbursements.
• Assists in making appointments for patients.
• Consistently maintains departmental files and adheres to file maintenance and records retention schedules.
• Organizes meetings including prepares any needed reports or documents, distributes materials, records, and transcribes minutes for meetings in a timely manner. May make travel arrangements and/or arrange for refreshments if necessary.
• Tracks progress of special projects.
• Performs routine problem solving.
• Uses discretion when working with confidential information.
• Transports and delivers items, equipment, and medications (excluding controlled substances and IV chemotherapy drugs) throughout the facility.
• May have limited access to areas storing medications.
• Manages time autonomously, follows through on assignments and meets deadlines.
• Maintains reasonably regular, punctual attendance consistent with Baptist Health policies, the ADA, FMLA, and other federal, state, and local standards.
• Maintains compliance with all Baptist Health policies and procedures.

Qualifications

Qualifications

• High School diploma or equivalent. Working knowledge of word processing, spreadsheet, presentation and/or database software, preferably Microsoft Office-based products (Word, Excel, PowerPoint, Teams, Access).
• Two (2) years of clerical or secretarial experience.
• None