Senior Solutions Architect

Location: Baton Rouge,Louisiana,United States

Managed Services | Infrastructure | Cloud | Security

Position Summary

Exigo is seeking an experienced Senior Solutions Architect to serve as the technical leader for strategic managed services and project engagements. This role is responsible for designing, governing, and ensuring the successful delivery of enterprise technology solutions across cloud, security, networking, infrastructure, and digital operations platforms.

As a trusted advisor to client executives, IT leadership, and business stakeholders, you will translate business objectives into scalable, secure, and resilient technology solutions. You will provide architectural leadership throughout the engagement lifecycle-from requirements gathering and solution design through implementation, governance, and operational transition.

Key Responsibilities

Technology Strategy & Architecture

· Design and lead enterprise technology solutions across cloud, cybersecurity, networking, server infrastructure, virtualization, and business applications.

· Develop technology roadmaps, governance standards, policies, and best practices aligned with client business objectives.

· Provide strategic guidance to customer executives and IT leadership regarding infrastructure modernization, cloud adoption, security, compliance, and operational excellence.

· Evaluate emerging technologies and industry trends to identify opportunities for innovation, automation, risk reduction, and cost optimization.

Client Advisory & Relationship Management

· Build and maintain trusted relationships with client executives, IT leadership, and key stakeholders.

· Serve as the primary technical advisor during strategic planning sessions and architecture reviews.

· Lead technical workshops, discovery sessions, and solution presentations.

· Assist clients in making informed technology and investment decisions based on business requirements and long-term goals.

· Effectively manage complex customer situations through negotiation, conflict resolution, and crisis management.

Solution Design & Delivery

· Lead requirements gathering and technical discovery efforts for managed services and project engagements.

· Create comprehensive architecture diagrams, technical design documents, implementation plans, and operational runbooks.

· Ensure all solutions align with approved Statements of Work, security requirements, and business objectives.

· Provide technical leadership throughout solution implementation, migration, and deployment activities.

· Collaborate with Project Managers to define scope, deliverables, timelines, risk mitigation strategies, and resource requirements.

Technical Governance & Quality Assurance

· Establish architecture standards and ensure adherence throughout project execution.

· Conduct technical design and quality assurance reviews for infrastructure, cloud, security, and application initiatives.

· Identify risks, dependencies, and technical constraints early and provide actionable recommendations.

· Ensure proper change management, documentation, escalation procedures, and operational readiness are followed.

Team Leadership & Knowledge Sharing

· Mentor engineers, analysts, and technical consultants across the organization.

· Share best practices, technical standards, and lessons learned with delivery teams.

· Provide leadership during large-scale implementations involving multiple technical disciplines.

· Deliver technical training and knowledge transfer sessions to customers and internal teams.

Business Development Support

· Partner with Sales and Account Management teams to support solution development and client growth opportunities.

· Participate in technical assessments, client presentations, proposal development, and Statement of Work creation.

· Identify opportunities for service improvement, modernization, cybersecurity enhancements, and operational efficiencies.

Decision Making Authority

This role serves as a trusted technology advisor to midsize and enterprise organizations and regularly influences:

· Infrastructure and cloud strategy decisions

· Cybersecurity architecture decisions

· Network and connectivity design decisions

· Digital transformation initiatives

· Technology investment and modernization priorities

· Governance, compliance, and operational standards

Working Relationships

Internal

· Executive Leadership Team

· Chief Information Officer (CIO)

· Solutions Architects

· Project Managers

· Service Delivery Leadership

· Systems Engineers

· Security Specialists

· Account Managers

External

· Client Executives and Business Leaders

· Information Technology Leadership

· Infrastructure and Application Teams

· Vendor and Strategic Technology Partners

Required Qualifications

· 7+ years of enterprise infrastructure, cloud, networking, or managed services experience.

· Proven experience designing and delivering complex technology solutions for midsize and enterprise organizations.

· Strong consulting and customer-facing experience.

· Advanced knowledge of Microsoft technologies, including Microsoft 365, Azure, Windows Server, Active Directory, and hybrid cloud environments.

· Strong understanding of enterprise networking principles including TCP/IP, WAN, LAN, SD-WAN, VPN, wireless, and network security.

· Experience with virtualization platforms, storage technologies, backup/disaster recovery, and high-availability architectures.

· Working knowledge of cybersecurity frameworks and security best practices.

· Demonstrated ability to communicate complex technical concepts to both technical and executive audiences.

· Experience leading technical teams and coordinating cross-functional initiatives.

Preferred Qualifications

· Bachelor's degree in Information Technology, Computer Science, Engineering, or related field, or equivalent experience.

· Microsoft Azure certifications.

· Microsoft Certified Solutions Expert (MCSE) or equivalent.

· Cisco certifications such as CCNA, CCNP, or equivalent.

· Security certifications such as CISSP, Security+, AZ-500, or equivalent.

· ITIL Foundation or higher.

· Experience within a Managed Services Provider (MSP) or Digital Operations Partner environment.

Core Competencies

Executive Communication

Strategic Thinking

Solution Architecture

Client Relationship Management

Project Leadership

Technical Consultation

Problem Solving

Business Acumen

Risk Management

Continuous Learning

Innovation & Automation

Accountability & Ownership

Work Environment

· Hybrid office and customer-site engagement model.

· Occasional after-hours implementation support may be required.

· Travel to customer locations as needed.

· Participation in an on-call rotation may be required.

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