Benefit Analytics & Leave Specialist

We are seeking a detail-oriented Benefit Analytics & Leave Specialist to join our team. This role supports the organization's total rewards strategy through benefits administration, leave of absence coordination, HRIS data integrity, compliance support, and analytics.

Reporting to the Compensation & Benefits Manager, this role serves as a key resource for employees, HR partners, vendors, and internal stakeholders by providing timely, accurate, and confidential support for benefits, leave programs, enrollment activities, reporting, audits, and process improvements. The ideal candidate brings strong analytical skills, attention to detail, customer service orientation, and a continuous improvement mindset to help deliver effective, compliant, and employee-friendly people programs.

Note: This job will require the majority of the workweek to be spent in the headquarters office in Mountville, PA. This is not a remote role. If your application does not indicate your ability or desire to work onsite, you will risk not be considered.

Do you want to be part of creating beauty that lasts for generations? Are you seeking a company that values Transparency, Ownership, Unity, Grit & Hustle (TOUGH)?

AHF Products is a leader in innovative flooring products and solutions with a family of strong brands serving the residential and commercial markets. With decades of experience in award-winning flooring design, innovation, product development, manufacturing, and service, we improve the quality of people's lives through great products and a deep commitment to outstanding customer service. Our headquarters is in Mountville, Pennsylvania with a global manufacturing footprint employing over 3000 people worldwide.

We believe that business is personal. With a deep-rooted belief in the power of teamwork and trust, we consider our staff, customers, and suppliers as true partners. We pledge to deliver reliable, consistent, and best-in-class products, services, and support. We look for people who aren't afraid to act on ideas, commit the courage to drive successful outcomes and have fun along the way. If these ideals appeal to you, you are going to want to join our team!

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:

The Benefit Analytics & Leave Specialist will

• Serve as a primary point of contact for employee benefits and leave-related questions, including eligibility, enrollment, life events, Open Enrollment, disability, FMLA, and other leave of absence inquiries.
• Administer day-to-day benefits programs, including enrollments, changes, terminations, billing, payroll deduction reconciliation, invoice processing, vendor file feeds, and employee communications.
• Coordinate leave of absence programs in compliance with company policy and applicable federal, state, and local requirements; maintain accurate and confidential leave records and support employees and managers through the leave and return-to-work process.
• Maintain and audit benefits, leave, and employee data in HRIS and vendor systems to ensure accuracy with carriers, payroll, and internal records; identify, resolve, or escalate discrepancies as appropriate.
• Support annual Open Enrollment and new hire benefits orientation activities, including system updates, plan set-up validation, communication materials, employee education, and election support.
• Partner with HR, payroll, managers, vendors, brokers, and benefits leadership to resolve routine, sensitive, and complex benefits or leave issues and ensure high-quality service delivery.
• Participate in annual compliance filing processes by providing data, analyzing data, and submitting data as directed and within required deadlines (Annual Funding Notice, Summary Annual Report, Summary of Benefits Coverage, Summary Plan Descriptions, etc.).
• Support benefit Request for Proposals by providing census files and required data, and then continuing that support through new benefit plan and/or new vendor implementations.
• Support benefit plan valuations and nondiscrimination tests.
• Monitor and analyze financial and utilization metrics of health and welfare and retirement plan performance; assist in preparing metrics for Leadership.
• Performs annual benchmarking of benefits programs including participating in annual surveys.
• Prepare reports, audits, compliance documentation, and data analyses to support benefits, leave, compensation, workforce planning, and total rewards decision-making.
• Support benefits and compensation-related analytics, including market data analysis, salary benchmarking, job structure maintenance, job description standardization, and compensation planning activities.
• Assist with administration and auditing of retirement, wellness, tuition assistance, voluntary benefit, and other employee programs as assigned.
• Develop and maintain benefits and leave communications, forms, procedures, HRIS or website content, training resources, and process documentation.
• Leverage AI and automation to streamline HR technology, reporting tools, and processes to improve accuracy, efficiency, and the employee experience.
• Maintain confidentiality and professionalism when handling sensitive employee and organizational information.
• Perform other related duties as assigned.

KNOWLEDGE, SKILLS, & ABILITIES

• Ability to communicate effectively and influence at all levels of the organization
• Strong collaboration and team-work skills that incorporate a broad view to achieve objectives, both independently and as part of a business and HR team
• Possesses critical thinking skills - the ability to objectively analyze information and arguments to form a well-reasoned judgment or make a sound decision, which includes questioning assumptions, seeking evidence, considering different perspectives, and evaluating your own biases to arrive at a conclusion that is logical and evidence-based, rather than accepting information at face value
• Working knowledge of relevant State and Federal laws related to benefits and compensation
• Strong organizational skills to handle high volumes of work in a fast-paced environment while maintaining excellent delivery and quality performance. Ability to pivot focus effectively in response to business needs
• Excellent analytical abilities with a strong attention to detail, combined with a strong customer service orientation and the ability to work effectively both individually and in teams
• Proven oral and written communications skills to convey information clearly and effectively. Solid listening skills to gather information for understanding
• Ability to synthesize information from multiple sources, determine issues and objectives, and develop strategies to address needs
• Ability to maintain confidentiality

QUALIFICATIONS

• Bachelor's degree in human resources, Business, Economics, Statistics, Analytics, or a related field preferred; associate's degree or equivalent work experience may be considered.
• 4+ years of progressive experience in benefits administration, leave of absence administration, HR analytics, compensation, or a related Human Resources function.
• Strong knowledge of employee benefits programs and leave regulations, including FMLA, disability, parental leave, COBRA, HIPAA, health and welfare plans, voluntary benefits, and applicable federal, state, and local requirements.
• Demonstrated analytical and critical thinking skills, with the ability to work with large amounts of data, identify issues, research solutions, and make sound recommendations.
• Experience maintaining HRIS, benefits, leave, payroll, or vendor systems; UKG experience preferred.
• Proficiency with Microsoft Office applications, particularly Excel, Word, and PowerPoint.
• Excellent written, verbal, interpersonal, active listening, and customer service skills, with the ability to communicate effectively with employees and stakeholders at all levels.
• Strong organizational, time management, and project management skills, with the ability to prioritize, meet deadlines, manage changing priorities, and work effectively in a fast-paced environment.
• High attention to detail, discretion, professionalism, and ability to maintain confidentiality.
• Ability to work both independently and collaboratively, cross-train across related responsibilities, and support continuous process improvement.

PREFERRED QUALIFICATIONS

• Certified Employee Benefits Specialist (CEBS), Certified Compensation Professional (CCP), or related certification, or progress toward certification.
• Experience supporting Open Enrollment, benefits audits, vendor integrations, compensation surveys, salary benchmarking, or HR reporting.
• Strong initiative, adaptability, and commitment to lifelong learning and continuous improvement.

PHYSICAL DEMANDS

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Push, pull, carry and lift 20 - 50lbs
• Walking, stretching, bending, stooping, twisting, reaching, grasping and repetitive movements
• Talk, hear, read, write and comprehend English
• Must be able to work in a non-temperature-controlled environment
• May require occasional travel

MENTAL DEMANDS

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Think analytically
• Make decisions
• Develop options and implement solutions
• Work with a team
• Maintain regular and punctual attendance (consistent with ADA and/or FMLA)
• Attention to detail
• Communicate effectively
• Multitask in a fast-paced environment
• Work with a Sense of Urgency

AHF Products provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.