Regional Portfolio Manager

Essential Duties and Responsibilities include the following:

• Executes programs designed to increase revenue on properties.
• Provides feedback, ideas, thoughts, and comments on company goals and objectives.
• Remains current on market and industry conditions.
• Represents Company as a committee member, with community associations, or with other entities focused on growing business.
• Maintains current and active state real estate license where required and participates in industry related, ongoing training.
• Regularly reviews property occupancy reports; on-site staffing; resident issues and safety; compliance with all local, state and federal laws; capital improvement projects; on-site property conditions; and strategize on concessions, rents, lease renewals, resident retention, outreach marketing, etc.
• Regularly reviews financial aspects of properties in portfolio with property managers ensuring their properties financial stability, by doing the following:
• Reviews and completes property budgets
• Reviews and approves Accounts Payable
• Approves direct report payroll
• Completes property owner and investor letters
• Reviews monthly property financial reports and statements
• Creates cash flow projections for all assets
• Communicates with various property lenders and/or investors
• Works with accounting department to ensure reporting meets property owner's requirements and needs
• Coordinates with accounting department on owner cash flow distributions
• Coordinates property take-overs with accounting
• Frequently visits properties and, if needed, helps identify and solve any problems at the property.
• Identifies staffing needs and is present in the hiring process, including interviewing all potential final candidates.
• Oversees the Community Managers (s).
• Approves all on-site employee terminations.
• Assists managers in communicating property specific issues with employees and with residents.
• Promotes an environment where creativity, passion and focus are at a premium and teams are motivated, trained, and managers have the tools to continue to foster the same on their properties.
• Ensures Landlord Tenant Laws are enforced, including suitable legal representation.
• Stays up to date on ways to improve on-site operations.
• Creates and implements team building events.
• Assists with property take-over and terminations.
• Possesses an understanding of each asset's business plan and is able to set goals and benchmarks with on-site teams to achieve business plan objectives.
• Reviews various benchmarking tools used to gauge rental efforts, including but not limited to recorded calls and video shops, and coordinates with on-site management to improve results.
• Collaborates with peers in both formal meeting settings and in independent settings to add value or positive changes to company policies and procedures.
• Identifies at-need assets and coordinates with supervisors, peers and subordinates to redefine short term focus to realign asset with budget and/or business plan.
• Travels within the cities and states where assigned properties are located.
• Ability to speak to large groups (investors/team/executives/peers).
• Ability to train and mentor others.
• All other duties assigned.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Analytical - Collects and researches data.

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully.

Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values.

Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

Supervisory Responsibilities

Manages property directors within portfolio of properties. Collaborates with peers and supervisor. Is responsible for the overall direction, coordination, and evaluation of the properties. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training/mentoring employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily and have the ability to work a consistent schedule. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

Years of Experience

Seven+ years related experience in Property Management.

Education/Certifications/Licenses

High School diploma or Equivalent; Real Estate License (where required); Valid Driver's License required

LIHTC Certification and/or experience managing a LIHTC property

Preferred Skills

Microsoft Office including Word, Outlook and Excel, Traction Tools,

Knowledge in Yardi Voyager, CRM; LMS; Pricing and other property management software

Basic Skills

Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking

Talking to others to convey information effectively.

Reading Comprehension

Understanding written sentences and paragraphs in work related documents.

Critical Thinking

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Social Skills

Service Orientation

Actively looking for ways to help people.

Social Perceptiveness

Being aware of others' reactions and understanding why they react as they do.

Coordination

Adjusting actions in relation to others' actions.

Computer and Electronics

Navigation

Using scroll bars, a mouse, and dialog boxes to work within the computer's operating system. Being able to access and switch between applications and files of interest.

Spreadsheets

Using a computer application to enter, manipulate, and format text and numerical data/formulas; insert, delete, and manipulate cells, rows, and columns; and create and save worksheets, charts, and graphs

Software

Using computer software applications, e.g., Microsoft Office, to type text, insert pictures, format, edit, print, save.

Other

Travel to properties is required on a regular basis requiring dependable transportation.