Medical Office Coordinator - UI Health, Cancer Prevention and Survivorship Clinical Program

Medical Office Coordinator - UI Health, Cancer Prevention and Survivorship Clinical Program

Hiring Department : Oncology Services

Location : Chicago, IL USA

Requisition ID : 1041391

FTE : 1

Work Schedule : Monday - Friday, 37.5 hours/week

Shift : Days

# of Positions : 1

Workplace Type : Hybrid

Posting Close Date : July 13, 2026

Salary Range (commensurate with experience): $32.36 - 50.03 / Hourly Wage

About the University of Illinois Hospital & Health Sciences System (UI Health)

The University of Illinois Hospital & Health Sciences System (UI Health) provides comprehensive care, education, and research to the people of Illinois and beyond. A part of the University of Illinois Chicago (UIC), UI Health comprises a clinical enterprise that includes a Joint Commission-accredited tertiary care hospital and outpatient clinics, and the Mile Square Health Center network of federally qualified health centers. It also includes the seven UIC health science colleges: the College of Applied Health Sciences; the College of Dentistry; the School of Public Health; the Jane Addams College of Social Work; and the Colleges of Medicine, Pharmacy, and Nursing, including regional campuses in Peoria, Quad Cities, Rockford, Springfield, and Urbana. UI Health is dedicated to the pursuit of health equity. Learn more: https://hospital.uillinois.edu/about-ui-health

This position is intended to be eligible for benefits . This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.

Manages and oversees patient navigation workflow, ensuring minimal fragmentation of care and coordination or services, including providing quality customer service; resolving any issues as they occur; and collecting statistical information and reporting to the management team to meet strategic goals and enhance business practices.

Duties & Responsibilities

• Assist the Cancer Prevention and Survivorship (CPS) Clinic Coordinator with developing, maintaining, and implementing the Cancer Prevention and Survivorship clinic and program.
• Follows guidelines and standard operating procedures (SOP); including maintaining a list of social services, community/patient-advocate groups, educational resources, and point of contact for various Oncology specialty providers (e.g. radiation oncology, surgical oncology, plastic surgery, medical oncology, etc.).
• Provides support to physicians, nurses, referral staff, and patients to ensure quality and efficient patient processing and care.
• Assist the CPS Clinic Coordinator in coordinating evaluation for supportive services, including social services, physical therapy, psycho- oncology.
• Serves as liaison between various clinics, hospitals, patient advocacy centers, and UI Cancer Center Clinical Trials Office (CTO) for all available oncology clinical trials; directing patients to the CTO for potential participation.
• Oversees all patient orders requested by provider to ensure timely coordination and continuum of care.
• Serves as the point person for all issues related to patient information, record retrieval and distribution, investigating and ensuring all guidelines are followed by staff; using judgment to escalate issues as appropriate.
• Assist patients with referral scheduling, insurance coverage and issues, and account/billing issues.
• Maintain patient records, including assessments, orders, tests, referrals, and appointment scheduling.
• Responsible for data collection, entry, and management of the Cancer Prevention and Survivorship Clinical Program databases.
• Utilizes databases to run reports as requested by administrative and clinical leaders.
• Communicates and keeps senior leaders apprised with unit operations, issues, and accomplishments.
• Perform other related duties and participate in special projects as assigned.

Minimum Qualifications Required

• Any one or any combination totaling five (5) years (60 months), from the categories below
• College education with course work in a business medical field such as nursing assistant, medical assistant, or medical secretary and/or business fields such as business, finance, public administration, or social science, as measured by the following conversion table or its proportional equivalent:
• 30 semester hours equals one (1) year (12 months)
• Associate’s Degree (60 semester hours) equals eighteen months (18 months)
• 90 semester hours equals two (2) years (24 months)
• Bachelor’s Degree (120 semester hours) equals three (3) years (36 months)
• Work experience or ancillary service experience comparable to the Medical Office Specialist level or other positions of comparable responsibility.

Preferred Qualifications

• Familiarity with scheduling and coordinating patient appointmetns for office visits, screening, and diagnostic tests.
• Proficiency in electronic medical records (EMR) systems, scheduling platforms, and stand office software.
• Experience with tracking patient appointments, follow-up, an documentation to support care coordination efforts.

To Apply: For fullest consideration click on the Apply Now button, please fully complete all sections of the online application including adding your full work history with specific details of your duties & responsibilities for each position held. Fully complete the education, licensure, certification and language sections. You may upload a resume, cover letter, certifications, licensures, transcripts and diplomas within the application.

Please note that once you have submitted your application you will not be able to make any changes. In order to revise your application you must withdraw and reapply. You will not be able to reapply after the posting close date. Please ensure the application is fully completed and all supporting documents have been uploaded before the posting close date.

Illinois Residency is required within 180 days of employment.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.

The university provides accommodations to applicants and employees. Request an Accommodation

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.