Team Member

Responsibilities of Crew Member includes

Morning shifts start between 4am to 7am

Afternoon shifts start between 12pm and 4pm

Please make sure you are available for those start times before applying.

Guest Satisfaction

• Ensures each guest is highly satisfied with their experience at Dunkin’ Donuts
• Acknowledges all guests with a friendly smile and is highly responsive to needs and special requests
• Resolves guest problems with a sense of urgency
• Communicates clearly with each guest in a friendly and courteous way
• Completes all orders accurately and within Dunkin’ Donuts speed of service standards
• Consistently serves quality food and beverages to each guest
• Issues a receipt with each order to provide guests with an opportunity to tell us about their visit
• Participates in team service to ensure each guest is served quickly
• Stays focused on the guest and accomplishes all work assignments with excellence
• Maintains food safety standards
• Contributes to the cleanliness of their workstation and the restaurant
• Describes and assembles promoted products and beverages according to the current marketing promotion
• Monitors and adjusts the products in the back case according to Dunkin’ Donuts merchandising and product appearance standards

Requirements Teamwork

• Actively learns and partners with manager to complete required Dunkin’ Donuts training
• Supports the training of new crew members as requested
• Works well with the team and treats people with respect
• Responds positively to coaching and direction
• Arrives ready to work on time

Profitability

• Handles POS transactions and payments with accuracy
• Follows uniform and grooming standards
• Clocks in and out at the scheduled time
• Adheres to all processes and policies
• Prepares all products following appropriate