The Hotel Manager is responsible for assisting with the planning and managing of the operations of the hotel to achieve customer (guests, employees, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals.
The Hotel Manager is responsible for planning, organizing, directing and coordinating management activities of the operations in conjunction with the General Manager.
Manage the operations of the hotel in order to maximize profitability and to ensure superior guest service and product quality
Develop, recommend, implement and manage the operational department’s annual and long term goals
Ensure that all operations departments are maximizing revenue and profit potentials while minimizing costs
Manage operational expenses to stay within budget guidelines, as well as gather and report financial information to the General Manager.
Ensures optimal compliance with corporate focus audit
Ensures guest and employee satisfaction, while maintaining market competitiveness and exceptional financial performance
Anticipate and address guest issues and establish proactive processes to promote guest satisfaction
Be an inspiration to all hotel staff to achieve luxury levels of performance
Interacts in a positive way with all team members to ensure a luxury guest experience
Ensures compliance with local health and safety regulations

WHAT IS IN IT FOR YOU:

Hotel Manager

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