SQL Production Engineer

Anticipated Contract End Date/Length: December 31, 2026
Work Set Up: Hybrid (2–3 days per week in office)
Clearance Required: BPSS Eligibility

Our client in the Information Technology and Services industry is looking for a SQL Production Engineer to provide production support for enterprise applications across complex cloud and on-premises environments. This role is responsible for supporting SQL-based applications, troubleshooting backend workflows, managing deployments, ensuring service reliability, and maintaining production stability. The ideal candidate brings strong experience with Linux/Unix/Windows environments, SQL and PL/SQL, cloud technologies, scheduling tools, and ITIL-based production support practices.

What you will do:

• Provide production support for enterprise applications running across Linux, Unix, Windows, Java, SQL, and PL/SQL environments.
• Administer cloud services and support AWS CloudFormation deployments within cloud architectures.
• Manage scheduling and event management processes using tools such as AutoSys and Netcool.
• Support CI/CD processes by utilizing enterprise source control tools including GitHub and Bitbucket.
• Monitor, manage, and track production activities using work management tools such as SF and LCT.
• Troubleshoot backend workflow management processes, batch processing issues, and shell scripting-related incidents.
• Support resiliency testing and disaster recovery activities using resiliency workflow management tools such as Cutover.
• Participate in incident, problem, change, service delivery, and transition activities following ITIL best practices.
• Monitor production environments using observability and application performance monitoring tools.
• Support ServiceNow-hosted applications and contribute to continuous operational improvements.
• Five or more years of hands-on experience supporting production environments utilizing Linux, Unix, Windows, Java, SQL, and PL/SQL.
• Experience administering cloud services and deploying solutions using AWS CloudFormation.
• Proficiency with scheduling and event management tools, including AutoSys and Netcool.
• Experience using GitHub, Bitbucket, or other enterprise source control platforms to support CI/CD workflows.
• Experience managing production activities through work management tools such as SF and LCT.
• Strong troubleshooting skills involving backend workflow management, batch processing, and shell scripting.
• Understanding of ITIL concepts, including Incident Management, Problem Management, Change Management, Service Delivery, and Service Transition.
• Experience supporting resiliency testing and disaster recovery processes using workflow management tools such as Cutover.
• Experience working with observability and application performance monitoring tools such as AppDynamics or other APM platforms is preferred.
• Experience supporting ServiceNow-hosted applications is desirable.

Please submit a CV/resume (mandatory) along with your application.

All your information will be kept confidential according to EEO guidelines.

Candidates must be legally authorized to live and work in the country where the position is based, without requiring employer sponsorship.

HelloKindred is committed to fair, transparent, and inclusive hiring practices. We assess candidates based on skills, experience, and role-related requirements.

We appreciate your interest in this opportunity. While we review every application carefully, only candidates selected for an interview will be contacted.

HelloKindred is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate on the basis of race, colour, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other protected characteristic under applicable law.