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Job description
- Contribute to the development, maintenance, testing and continuous improvement of the organization’s Incident Response Plan and incident handling capabilities
- Develop, implement and assess incident response procedures, playbooks, workflows and operational processes
- Identify, analyze, contain, mitigate and communicate cybersecurity incidents across enterprise environments
- Lead and support technical cybersecurity incident investigations throughout all phases of the incident response lifecycle
- Collect, analyze and correlate cyber threat information originating from multiple sources to determine incident impact, scope and root cause
- Perform incident triage activities and assess reported security alerts to determine appropriate response actions
- Monitor, investigate and respond to security events identified through Security Operations Centre (SOC) capabilities and cybersecurity monitoring platforms
- Assess, prioritize and manage technical vulnerabilities and support remediation activities
- Measure and evaluate incident detection and response effectiveness and recommend process improvements
- Evaluate the effectiveness and resilience of cybersecurity controls and security measures following security incidents and data breaches
- Develop and improve incident handling testing methodologies, exercises and validation techniques
- Establish procedures for incident analysis, lessons learned activities and incident reporting
- Document incident investigations, findings, response activities, corrective actions and recommendations
- Manage, review and analyze log files, security events and forensic evidence to support investigations
- Operate and utilize Incident Response (IR) tools including Extended Detection and Response (XDR), Security Information and Event Management (SIEM) and Network Detection and Response (NDR) platforms
- Support and collaborate with Security Operations Centres (SOC) and Computer Security Incident Response Teams (CSIRT)
- Work closely with technical, operational, legal, compliance and business stakeholders during cybersecurity incidents
- Prepare and deliver incident response reports, executive summaries and post-incident assessments
- Review existing security controls and provide recommendations to improve detection, response and prevention capabilities
- Develop and maintain security procedures and policies with emphasis on information protection and data privacy requirements
- Support security monitoring, threat analysis and incident management activities across operating systems, servers, cloud services and enterprise infrastructure
- Contribute to regulatory and compliance-driven incident reporting activities in accordance with applicable legal and regulatory frameworks
- Perform additional tasks as assigned by the supervisor
- Minimum 8 years of experience in cybersecurity incident response, incident handling, security operations or cyber defence roles
- At least two of the following incident handling certifications (or an equivalent certification recognized internationally and accepted by the Contracting Authority):
- GCIH (GIAC Certified Incident Handler)
- GCIA (GIAC Certified Intrusion Analyst)
- ECIH (EC-Council Certified Incident Handler)
- CSIH (SEI Certified Computer Security Incident Handler)
- SCMO (SABSA Certified Security Operations & Service Management Specialist)
- or equivalent, internationally recognized certification
- Additionally, at least one of the following certifications (or an equivalent certification recognized internationally and accepted by the Contracting Authority):
- GPEN (GIAC Certified Penetration Tester)
- CCFP (Certified Cyber Forensics Professional)
- SCMO (SABSA Certified Security Operations & Service Management Specialist)
- or equivalent, internationally recognized certification
- Strong knowledge of incident handling standards, methodologies and frameworks
- Strong understanding of incident response best practices and operational procedures
- Hands-on experience with incident handling and cybersecurity investigation tools
- Knowledge of incident management, escalation and communication procedures
- Strong knowledge of operating system security concepts and security hardening practices
- Strong understanding of computer and network security principles
- Good knowledge of cyber threats, threat actors, attack techniques and adversary tactics
- Knowledge of cybersecurity attack procedures and intrusion methodologies
- Strong understanding of system vulnerabilities, exploitation techniques and remediation approaches
- Knowledge of cybersecurity-related laws, regulations and compliance requirements
- Experience working within Security Operations Centres (SOC) environments
- Experience collaborating with Computer Security Incident Response Teams (CSIRT)
- Ability to perform all technical, operational and functional aspects of cybersecurity incident handling and response
- Experience collecting, correlating and analyzing threat intelligence and security event data from multiple sources
- Experience working with operating systems, servers, cloud platforms and enterprise infrastructure environments
- Ability to perform effectively in high-pressure and time-sensitive situations
- Excellent communication, presentation and reporting skills
- Strong experience analyzing security logs, audit trails and security events
- Excellent analytical, investigative and problem-solving skills
- Strong attention to detail and ability to rapidly assess security situations
- Security clearance required (EU Restricted) from 1st day of collaboration
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