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JOB TITLE: SALES OPERATIONS ADMINISTRATOR

Location: Remote Time Zone: US Time Zones (EST–PST)

ROLE OVERVIEW

We are seeking an experienced and detail-oriented Sales Operations Administrator to support a high-performing sales organization. This role is ideal for a proactive professional with a strong operational mindset who thrives behind the scenes — keeping systems clean, processes running smoothly, and the sales team focused on closing. Experience in the education sector is a strong advantage.

Key Responsibilities

• Manage and maintain the CRM (HubSpot), ensuring data accuracy, pipeline hygiene, and up-to-date records
• Support the sales team with administrative tasks including contract preparation, proposals, and sales documentation
• Track and report on key sales metrics, pipeline activity, and performance dashboards
• Coordinate scheduling, follow-ups, and communications between the sales team and prospects or clients
• Assist in onboarding new clients and ensuring a smooth handoff from sales to delivery or account management
• Manage inbound inquiries and route them appropriately within the sales team
• Maintain and organize sales collateral, templates, and shared resources
• Identify and flag process inefficiencies and support continuous improvement initiatives
• Liaise with marketing, operations, and finance teams to support the full sales cycle

REQUIRED QUALIFICATIONS

• 3+ years of experience in a Sales Operations role
• Hands-on experience with HubSpot CRM — managing pipelines, workflows, reporting, and data integrity
• Prior remote work experience with strong fluency in remote collaboration tools (Slack, Zoom, Google Workspace, or similar); candidates without prior remote experience will not be considered
• Experience working with US or UK-based companies or customers
• Excellent organizational skills with strong attention to detail and the ability to manage multiple priorities
• Strong written and verbal communication skills
• Comfortable working independently in a fast-paced, distributed environment

PREFERRED QUALIFICATIONS

• Background in or exposure to the education sector (EdTech, training, e-learning, or academic services)
• Experience supporting or managing a sales team in a senior or lead capacity
• Familiarity with sales enablement tools, proposal software, or document management platforms
• Exposure to CRM administration, workflow automation, or sales operations functions

TOOLS & TECHNOLOGY

• HubSpot CRM (required)
• Google Workspace or Microsoft 365
• Slack, Zoom, and task management tools (Asana, Monday.com http://Monday.com, or similar)
• VoIP and communication platforms
• Document and proposal tools

Please NOTE It is crucial that you complete the application form in full. As part of the application process, you will be required to record a video. If your application is successful, you will receive an email confirming next steps — the video is the first step of the interview process. If you do not record a video, we will not be able to consider you for ANY open roles.

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