We are seeking a Facility Management Administrator to support our Hoofddorp office with Facilities Management activities and assigned tasks, along with some Reception duties. You will be part of the European Property & Facility Management team and your role will be multi-skilled and multi-departmental. You will be expected to be organised and coordinate regular activities as advised by your line manager, as well as work under your own initiative.

Your primary role will include customer service and taking ownership of service delivery against specified Service Level Agreements against requests made through our CAFM (tool) system.

This is a part-time position of 20 hours per week, offered under a fixed-term agency contract for a duration of three months.

You will:

• Check the administration of Quality, Safety, Health, and Environment (QSHE) files on-site in line with data policies
• Maintain a professional and proactive presence with clients and customers
• Handle client requests in a timely, efficient, friendly and helpful manner.
• Handle requests through the software system, adhering to SLAs
• Efficient clerical and administrative support as required including but not limited to:
  • Mail room/courier management/booking
  • Collect and deliver envelopes/boxes to courier
  • Office stationery supplies and IT equipment
  • Purchase Orders / Invoicing
  • Meet, greet and escort visitors, coordinating meeting room and other requirements
  • Central contact for the site, fielding and redirecting calls where required
• Ensure all associated paperwork is completed and maintained in an orderly and timely manner
• Support in KPI reporting and meeting minutes

You will bring:

• High level of customer care skills
• Good understanding of admin-related matters
• Excellent interpersonal and communication skills
• Ability to prioritise work and perform in hectic environments with tight deadlines
• Proactive and hands-on approach in all areas and demands standards of excellence
• Ability to handle relationships with clients, contractors and supply chain
• Fluency in Dutch and English

Your new office

Hoofddorp

Our office is located close to Schiphol Airport and Hoofddorp station in Park20|20. It’s a 5 min walk from the train station, it has parking space with charging facilities underneath as well as a bike shed. Our office is one floor, equipped with all modern workplace necessities. A PS5 is available for your moments of fun and relaxing, alternatively you go for a walk in the park!

Life at Sony

We ensure competitive salaries and benefits by using established benchmarking. We encourage healthy work-life balance supported by hybrid and flexible working policies. We are a positive community who dream big together, respect each other, and enjoy a collaborative culture.

We like to celebrate our colleagues who make a real difference using our recognition platform. We also provide access to numerous services and platforms for all aspects of wellbeing. We listen to our people through conversations and surveys, respect their suggestions, then act on them. We also provide allowances for volunteering days so that our staff can support the causes they are most passionate about.

You can build your career around you with our fantastic range of learning & personal development programs to enhance your skills. We also encourage our staff to try exciting new roles, in a wide range of countries, with a supportive mobility team to support you if you take that leap!

Bring your uniqueness to Sony

We are passionate about creating a culture that promotes equity and cultivates inclusion, diversity, and belonging. We want employees with diverse backgrounds and perspectives that will stimulate innovation and have a direct impact on our creation of social value to fulfil Sony’s purpose – ‘to fill the world with emotion, through the power of creativity and technology’. We want you to bring your unique self to work and help shape our culture.

We are Sony Europe

Our people collaborate in an environment of respect, integrity, and open-mindedness. Diverse teams from all over Europe are the driving force for our business, and we embrace the differences that make each of us original and unique.

With offices in 28 European countries, Sony Europe caters to consumer, professional, semiconductor and healthcare markets with innovative electronics products and solutions. Our European laboratories research and develop new technologies and capabilities that contributes to the Sony Group and important issues on a planetary scale.

Bring your passion, creativity and ambitions to Sony Europe. Apply now, and let’s create the future together.

Equal Opportunity

Sony Europe is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment regardless of race, colour, religion, gender, citizenship, ancestry, age, physical or mental disability, sexual orientation, gender identity, medical condition, or any other protected characteristics.

Disability Accommodation for Applicants to Sony Europe

Sony Europe will provide reasonable accommodation for any qualified individuals with disabilities in the application process. For reasonable accommodation requests, please contact us by email at AccommodationRequest@eu.sony.com or by mail to: Sony Europe Limited, Human Resources Department, the Heights, Brooklands, Surrey, KT13 0XW, UK. When contacting us please indicate the position you are applying for, and the accommodation required.

Recruitment Fraud Notice

Please be aware that unauthorised individuals or organisations may attempt to solicit personal information or payments from job applicants by impersonating our company through fraudulent job postings. While we take these matters seriously, we cannot control third-party websites. To protect your personal information, please verify that any job posting you respond to also appears on our official Sony Europe Career Portal. Please also be advised that we never request payment or personal financial information.