At Air Products, our purpose is to bring people together to reimagine what’s possible, collaborate and innovate solutions to the world’s most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safest, most diverse and most profitable industrial gas company in the world.  

Reimagine What’s Possible 

The Agiloft CLM Administrator will own the day-to-day administration, configuration, and post-go-live support for the Agiloft CLM platform. This role requires a blend of strong functional and technical skills to customize workflows, manage user access, troubleshoot issues, and enhance the system to meet evolving business needs. As a lead, you will mentor junior admins and act as the trusted internal owner of the CLM platform.

Key Responsibilities

• Executes day to day administration configuration e.g. forms, fields, permissions, notifications, templates, and complex workflows to automate contract lifecycles.
• Maintains operational stability, configuration changes and end user support.
• Works closely with business / power users on requirements and issue resolution.
• Follows defined architecture and configuration standards.
• Executes changes within approved governance and release cycles.
• Support testing and release activities, including QA, functional testing, regression testing, and User Acceptance Testing (UAT) for new features.
• Provide post-go-live production support, including triaging reported issues, analysing root causes, and resolving configuration-related defects.
• Maintain clear documentation of system configurations, support procedures, and release notes.

Required Qualifications

• Experience: 4-7 years of experience working on Agiloft or similar CLM platform.
• Post go-live support or implementation experience
• Strong understanding of contract life cycle management, legal operations and commercial processes
• Strong configuration skills in Agiloft or similar CLM
• Excellent communication skills to interface with technical and non-technical stakeholders.
• Bachelor’s degree in IT, Business Systems, or a related field (or equivalent experience).

Preferred Qualifications

• Certification: Active Agiloft Certified Administrator (Business, Workflow, or Design level).
• Familiarity with Agiloft AI-supported data extraction or AI Screen technologies.
• Understanding of APIs, middleware, and SSO.

We are the world’s largest hydrogen producer with over 80 years of industrial gas experience. We are hydrogen and industrial gas experts delivering safe, end-to-end solutions, investing in real, clean energy projects at scale, and driving the industry forward to generate a cleaner future. 

At Air Products, we work in an environment where we put safety first, diversity is essential, inclusion is our culture, and each person knows they belong and matter. To learn more, visit About Air Products.