Chief of Staff

We’ve experienced a strong period of growth at MEDFAR and to continue this trajectory, we’re searching for a highly qualified Chief of Staff to work closely with our CEO and executive team. From Day 1, this person will have an immediate impact on our productivity by streamlining strategic initiatives, overseeing program management, and communicating objectives to departments. The ideal candidate will have proven success in a business management role, with a special focus on executive-level advising and interdepartmental collaboration. 

What you'll do:

• Work with the CEO to establish company goals and trickle them across the company.
• Direct and oversee strategic business initiatives throughout their entire lifecycle, from conceptualization to successful execution, with guidance from senior leadership.
• Support executives in decision-making, program management, and the effective implementation of goals and initiatives.
• Assess and enhance organizational structure by identifying and addressing knowledge and skills gaps.
• Optimize existing processes and refine organizational procedures to enhance overall efficiency and productivity.
• Fulfill the role of Chief of Staff to enhance time management, information flow, and decision-making processes for the CEO and the entire Executive team.
• Establish and oversee an administrative system governing day-to-day operations at MEDFAR, ensuring leaders maximize their time, facilitate timely information delivery for decision-making, and ensure seamless follow-up without constant oversight.
• Facilitate collaboration across work streams that would otherwise operate in isolation.
• Establish connections between the leadership team and the broader organization to foster cohesive communication and alignment of goals.
• Serve as an impartial intermediary and truth-bearer, offering a comprehensive perspective devoid of internal politics when the leader requires wide-ranging insights. Additionally, act as a trusted confidant without personal organizational biases.

Example of Operational Duties: 

• Finalize the reporting material, mechanics and cadence for Strategic Objectives & KPIS.
• Help the CEO to plan and communicate the company’s strategy and goals.
• Organize coming strategic sessions to review company strategic initiatives & goals.  
• Maintain the application of the Traction framework across MEDFAR entities.

• Bachelor’s degree (or equivalent experience) in business administration or similar field
• Seven or more years of experience in business management and strategy.  
• Experience in organizing and directing multiple teams and departments
• Experience in data analysis and budget management
• Experience in planning and leading strategic initiatives
• Excellent written and verbal communication skills
• Proven success in a project coordination role
• Nimble business mind focused on developing creative solutions
• Strong project-reporting skills, with a focus on interdepartmental communications

Preferred skills and qualifications

• MBA degree or Master’s degree in a related field
• Consulting experience, with a focus on operations management

Why join MEDFAR (QC & BC)?

Joining the ranks of MEDFAR means working in a dynamic environment where trust, innovation, quality, and client success guide our days. At MEDFAR, we promote efficiency and excellence in healthcare by offering the most efficient electronic medical record (EMR) on the market.

• Entrepreneurial culture.
• Performance-based bonus to all employees.
• Generous group insurance coverage.
• Flexible hours (work-life balance).
• Social and sports activities (currently suspended due to the pandemic).
• Dynamic and multicultural work environment.
• Our office in Montreal (QC) is accessible by public transit and is a short walk from Peel and Bonaventure metro stations.
• Our office in Burnaby (BC) is accessible by bus or by car and there is free parking on the premises.

With offices around the world, fluency in both French and English is a must at MEDFAR. Because of the need to communicate with colleagues and/or customers in other provinces or countries, bilingualism enables us to communicate in both languages while promoting the use of French. 

At MEDFAR, we value diversity, equity and inclusion within our team. We are committed to providing a work environment where every individual feels respected and supported, regardless of their background, identity or abilities.As part of our commitment to a fair and inclusive recruitment process, we offer accommodation to candidates who request it. If you need accommodation during your interview, please let us know so that we can provide you with an adapted experience.

MEDFAR has voluntarily subscribed to an Equal Employment Opportunity Program (EEOP). We encourage applications from women, visible minorities, ethnic minorities, aboriginal peoples and people with disabilities. When applying, we invite you to complete this section, which enables us to implement our Equal Employment Opportunity Program (EEOP). Self-identification is not compulsory, but may enable you to benefit from hiring or promotion measures if you have the skills required for the job.

To better understand the self-identification process, please consult this guide.