Medical Interpreter - Spanish at Charles River Community Health Brighton, MA

Medical Interpreter - Spanish job at Charles River Community Health. Brighton, MA. Medical Interpreter - Spanish

CLASSIFICATION/STATUS: Non-Exempt, Full Time, Permanent

IMMEDIATE SUPERVISOR : Manager of Community Health and Health Benefits

SUPERVISORY RESPONSIBILITIES : None

FLEXIBLE WORK: Hybrid schedule option

PAY RANGE: BAND 2 $20.00-$25.00/hour

WHO YOU ARE

YOUR ROLE & IMPACT

As part of the dynamic team at Charles River Community Health (CRCH), the mission of Charles River Community Health (CRCH)is to partner with individuals and families so they can thrive and lead healthier lives by delivering the comprehensive, integrated, and equitable primary healthcare that matters most to them, the Medical Interpreter - Spanish will provide medical interpretation in Spanish and/or Portuguese for the Health Center, and relay medical information between patients and staff particularly relating to patient confidentiality.

YOUR RESPONSIBILITIES

• Provide interpretation assistance one-on-one and via the onsite phone interpretation system to medical providers triage, front desk, and other health center staff who request assistance in communicating with patients regarding particular patient needs.
• Review provider schedules and prepare a daily anticipated schedule of one-on-one interpretation services.
• Provide written translation of patient-related materials into Spanish.
• Serve as a cultural and linguistic resource to both patients and providers to contribute successful outcomes.
• Demonstrate an understanding of cultural medical practices and communicate same to Health Center staff.
• Prepare encounter form upon completion of translation service with each patient.
• Adhere to patient confidentiality policies and practices consistent with medical interpretation guidelines.
• Work collaboratively with other Health Center staff in meeting JCAHO accreditation and other regulatory and/or funding requirements.
• Work collaboratively with clinical staff, financial counselors, and registration staff.
• Participate in all mandatory trainings and maintain knowledge of medical interpretation terms and practices.
• Perform other duties as assigned by Manager of Community Health Outreach and Health Benefits, or designee.

YOUR QUALIFICATIONS, COMPETENCIES, TRAITS

• Minimum of Associates Degree, Bachelor's Degree related field preferred.
• Must have proof of completing a minimum of 60 hours of medical interpretation training.
• At least 1 year of experience working within a healthcare setting as a Medical Interpreter required.
• Bilingual in English and Spanish strongly required.
• Must have knowledge of computer systems such as Word and Excel.
• Strong interpersonal, organizational, and time management skills required.
• Must have a willingness to work flexible hours to meet the organization's needs/demands. Must be able to work Fridays, as well as one evening and/or Saturday every week (otherwise, there is some flexibility with the schedule).
• Must be able to work onsite in our Brighton and Waltham locations as needed.
• Must have excellent communication skills, particularly with people from diverse cultures, with the ability to understand the community, population, and patients we serve.
• Must have experience in diverse cultures, with strong commitment to promoting Diversity, Equity, and Inclusion and reducing inequities.
• Must believe in the work we do at CRCH, with a strong passion to serve underserved populations in diverse settings. WHO WE ARE & WHAT WE DO

Charles River Community Health's mission is to partner with individuals and families so they can thrive and lead healthier lives by delivering the comprehensive, integrated, and equitable primary healthcare that matters most to them.

CRCH is a comprehensive practice providing medical, pharmacy, dental, behavioral health, optical, and vision services to diverse underserved local communities. We serve over 13,500 patients annually, and 90% of those served are low income, while over 70% need services in a language other than English.

We are committed to providing patients with timely access to the right care, at the right place and at the right time, collaborating with other organizations to connect patients with a comprehensive range of services and provide continuity of care, and creating new community partnerships to meet the changing needs of patients and the community.

We value caring for everyone with dignity, respect, and compassion, reducing cultural, financial and other barriers to care, and eliminating health care disparities for our patients. We also advocate for the needs of our patients, the community, and public health causes.