Shoe Repair Specialist-Afternoon/Nights

GENERAL PURPOSE OF JOB:

Repair or modify shoes from dealers and consumers.

ESSENTIAL DUTIES and RESPONSIBILITIES:

• Receive and inspect worn shoes to decide if the shoe can be repaired per the customer request. 
• Perform sole tear-off process to prep the boot for the bottoming process in the Manufacturing Plant.
• Receive phone orders for modifications & special repairs from dealers.  Enter order into Movex to request new shoe be sent from warehouse.  Once the boot is received, perform specified modification to boot per customer request.
• Repair or replace soles, heels, and other parts of footwear, using sewing, buffing and other shoe repair machines, materials, and equipment.
• Answer calls regarding shoe repair from consumers and dealers and provide repair status. 
• Obtain necessary information by maintaining knowledge of RWSC’s electronic communication software.
• Maintain quality service by establishing, following, and enforcing organization quality system standards.
• Uphold Red Wing Shoe Company’s core values.
• Complete other duties as assigned from time to time by your manager.
• Requires overtime hours on a regular basis

EDUCATION and EXPERIENCE

High school diploma or general education degree (GED) desired and one to three years related experience/training.

 

Red Wing Shoes is an Equal Opportunity Employer.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
Individuals with disabilities needing assistance in completing an application may contact rwsc.recruitment@redwingshoes.com or call 651-388-8211.

Please view Equal Employment Opportunity Posters provided by OFCCP at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm

All offers of employment are contingent on satisfactory results of a background check and physical exam which includes a drug screen.

Red Wing Shoe Company, Inc. is a drug-free workplace.

Red Wing Shoe Company will not be using recruitment agencies or firms to fill this position and we will not accept unsolicited resumes or candidate information. No agency calls please.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)