Cloud Operations Engineer

Make The Connection. Vix Technology is a global leader in providing innovative solutions for public transit, believing that accessibility should be a standard. With over 35 years of experience and systems deployed in 200+ cities, our technology quietly powers the journeys of millions every day. Now, we’re looking for a Cloud Operations Engineer to help us shape what’s next, creating solutions that keep the world moving smoothly, sustainably, and intelligently. If you are passionate about making a difference in public transportation and thrive in a team focused atmosphere, we invite you to apply and contribute to our vision of a more connected world. The Opportunity We are on the hunt for a motivated and technically minded Cloud Operations Engineer to assist in optimising, supporting and maintaining Vix products across production and non-production environments. It will suit someone with Windows and Linux expertise looking to apply their knowledge, with the opportunities to broaden their skillset. As a Cloud Operations Engineer at Vix Technology, you’ll support and deliver the technology that makes modern public transport possible. Applicants with Australian Citizenship or Permanent Residency located in Melbourne are encouraged to apply - unfortunately eligibility for this position is restricted to the above residency status only. Vix encourages in person collaboration, with a hybrid working pattern that includes 3 days in-office. What will you be responsible for? Technical support around the daily operation, maintenance and security of production and non-production environments according to ITSM policies Deploying solutions on the AWS platform and solving problems Advising and supporting the Engineering team as part of a DevSecOps culture to ensure operational excellence Creating and supporting CI/CD pipelines Curating the internal knowledge base to deliver operational accuracy and repeatability What does our ideal candidate look like? Demonstrated experience in AWS cloud-native configuration and support Familiarity with Active Directory, DNS, and networking concepts Practical experience with a scripting language such as powershell or python. Any understanding of development languages such as C#, Java is a bonus Able to apply creative thinking skills, thrives in an agile environment, with practical knowledge of DevSecOps principles. Experience with cloudformation, cdk or terraform Experience with system monitoring and remediation, use of observability tools such as Splunk/Cloudwatch Understands best security practices, ITSM Frameworks and has a customer service mentality

What’s in it for you? Besides the opportunity to work for a global company that is customer and people focused. We offer: A supportive culture with brand new office in Melbourne CBD A focus on learning and development A great collaborative team culture Sounds good? Then apply now. Get on board today! No recruitment agencies, please! We won’t accept any introductions. Vix Technology is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all people and want to build a workforce as diverse as the community we serve. We aim to have a work environment where everyone feels included and everyone can realise their full potential.