Senior People Advisor

What You’ll Be Doing

• Partner with retail leaders to provide timely, practical and solution-focused HR and employment relations advice
• Advising Area Managers and Store Managers on all employee relations matters end-to-end, including performance management, misconduct, grievances and disciplinary processes
• Operate effectively in a high-volume environment, managing competing priorities and responding to urgent matters
• Take ownership of employee lifecycle transactions within SAP SuccessFactors, ensuring accuracy, compliance and data integrity
• Prepare and review employment documentation, including contracts, variations and termination letters
• Support and coach leaders on system use, processes and best practice approaches
• Identify opportunities to improve processes and drive more efficient ways of working
• Contribute to internal communications, inclusion and belonging initiatives and broader People programs
• Analyse workforce data and trends to support informed decision-making

What You’ll Bring

• Strong HR generalist experience (5–8 years), with a focus on employment relations and providing practical, compliant and timely advice across a range of people matters
• Proven experience managing sensitive and complex employee issues end-to-end, including complaints, grievances, misconduct, disciplinary processes and terminations
• Demonstrated ability to operate effectively in a high-volume, fast-paced environment, supporting senior leaders with urgent and competing demands
• Strong stakeholder engagement, influencing and communication skills, with the ability to build credibility and trust at all levels
• Sound judgement, problem-solving and decision-making capability, including the ability to assess risk and provide advice under pressure
• Significant hands-on experience with SAP SuccessFactors (Employee Central) and strong attention to detail in managing employee data and documentation
• Proficiency in Microsoft Office, with sound award knowledge and interpretation skills (desirable), and formal HR or IR qualifications (desirable)
• Multi-site experience is essential, with a background in retail highly desirable

Personal Attributes

• Confident and resilient, with the ability to manage sensitive and complex situations with professionalism and discretion
• Highly organised and self-motivated, with the ability to prioritise and manage multiple competing demands
• Strong interpersonal skills, with a collaborative approach and the ability to build effective working relationships
• High standards of integrity, confidentiality and attention to detail
• Comfortable working in a fast-paced, high-demand environment