Senior Account Supervisor, Consumer

DeVries is a mid-sized, culture-first communications agency that combines the fast-moving, client-centric culture of a boutique with a global footprint across three regions: North America, Europe and Asia. With our HQ in New York City, our locations include Beijing, Berlin, Hong Kong, Los Angeles, London, Shanghai, Singapore and Taipei. We are dedicated to decoding culture to unlock sustained, meaningful influence for brands.

We are looking for a culturally-connected and dynamic Account Supervisor to join our consumer lifestyle group working on accounts in the food and beverage space. This role will have a high focus on consumer media relations, influencer engagement and project management.

What you'll do:

Client

• Serve as a key day-to-day client contact
• Demonstrate a solid understanding of client’s business and industry
• Develop long term plans and program recommendations for clients
• Provide client counsel on tactical matters, linked to strategic plans
• Generate new ideas and opportunities to ensure client program success
• Direct client editorial programs
• Develop client presentations

Media

• Know the industry issues that directly and indirectly affect the client
• Demonstrate a well-developed knowledge of relevant client media
• Generate ideas for media outreach and pitch efforts
• Conduct media outreach
• Write and/or edit media relations materials
• Qualify media inquiries
• Direct and supervise the logistics of events (eg: satellite media tours, desk side briefings, editor events, etc.)
• Supervise media list development

Writing

• Develop proposals, releases, customer profiles, bylined articles and other press materials
• Account for quality control and final review of all letters, memos, meeting reports, and client materials
• Instruct staff in the areas of writing and editing as necessary
• Contribute to the development of strategic client plans

Team Development

• Develop work plan of junior team members
• Ensure quality work from team in order to meet/exceed client expectations
• Train and develop staff
• Conduct performance reviews
• Be involved in staffing of team, including reviewing resumes and interviewing candidates
• Serve as a role model to other team members
• Attend account reviews and staff meetings – provide ongoing communications and feedback
• Successfully contribute to the growth of existing accounts
• Actively participate in agency development and assist with new business

Qualifications:

Education

Bachelor's Degree

Professional Experience

6-9 years related professional experience

Success Factors

• Can convey ownership of assigned projects to junior team members
• Demonstrates the ability to resolve conflicts
• Can mobilize and motivate team
• Able to work independently
• Excellent oral and written business communication skills
• Aptitude for financial analysis
• Can complete challenging projects within set parameters
• Exceptional judgment when working with team members, client contacts and vendors
• Established skills in planning and crisis communication
• Instills confidence with clients and colleagues
• Commitment and dedication to the agency’s success as well as individual career
• Desire to pursue learning and self development; participates in required and voluntary professional development programs.
• Can anticipate client and team needs
• Attention to detail and quality
• Can solve problems
• Can impress new business prospects

Salary: $90,000-$120,000

DeVries has included the base salary or hourly rate for this role. Actual compensation offered within the range will depend upon, among other factors: actual ranges for current or former employees in the role; market considerations; budgetary considerations; as well as a candidate’s background, relevant experience, and qualifications.

DeVries is proud to be an Equal Opportunity/Affirmative Action employer. DeVries recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.