Functional Application Consultant (UK Hours)

Position Overview:

We are seeking an experienced Functional Consultant to deliver sophisticated solutions for the real estate industry. In this role, you will partner closely with clients to configure and implement software that supports their business requirements. You will act as a trusted advisor, translating complex property investment strategies into effective, scalable solutions that drive measurable business value.

We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in the  Cape Town office.  

Please note that this role requires working UK business hours (Monday to Friday, 09:00 – 17:30 BST/GMT) to support the global team.

Key Responsibilities:

• Configure, customise, and implement software solutions to meet client needs across different product areas.

• Act as a trusted advisor, aligning solutions to business goals and operational strategies.

• Lead the implementation of product solutions with limited supervision within agreed scope and timelines, collaborating closely with clients and internal teams.

• Translate client requirements into precise documentation and actionable solutions.

• Provide training, workshops, and ongoing support to clients, ensuring effective adoption of the platform.

• Troubleshoot technical and modelling issues, ensuring software solutions are reliable and accurate.

• Manage workload effectively, highlighting potential delays and working to maintain agreed deadlines.

• Build and maintain strong client relationships by managing expectations and prioritising feedback.

• Share knowledge and mentor peers to strengthen team capability and performance.

• Contribute to team and organisational goals, while pursuing ongoing professional growth.

Qualifications & Skills:

• Bachelor’s degree or equivalent experience in a relevant field.

• 3–5 years of experience in consulting, implementation, or product-related roles.

• Strong understanding of business processes and solution design principles.

• Exceptional problem-solving, analytical, and client-facing communication skills.

• Ability to manage multiple projects and stakeholder expectations simultaneously.

• Contribute to team and organisational goals, while pursuing ongoing professional growth.

We’re obsessed with making this the best job you’ve ever had!  

We want our teams to love working here, so we’ve created some incredible perks for you to enjoy:  

• We want our staff to love working here, and so we’ve created a few unique perks such as office breakfasts, quarterly lunches and virtual social events. Additionally, we value your input in your employee experience and have employee-led groups such as our DEI committee, employee resource groups such as Women and Allies, and our Pride Event Group  

• Have confidence in your health with our offered Medical Aid Scheme.   

• Invest in our competitive Personal Pension plan and help set you up for your future.  

• Big on family? So are we! Here at MRI Software we recognise that your family is important, and being able to spend quality time with your family as it grows is a wonderful experience. Therefore, the MRI Software Parental Leave benefit is designed to give you the opportunity to spend time with your new arrival(s).   

• Enjoy a fantastic work-life balance with 25 days of annual leave plus public Holidays, in addition to a bank of 16 hours of "Flex Time Off" to be used whenever and however you choose! 

• Further your professional development with our Tuition Reimbursement Schemes   

• Enjoy the flexibility of working from anywhere in the world for two weeks out of the year!   

About Us

From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you!  

Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can’t be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people.  

We believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong. Whether we’re investing in employee resource groups or providing tailored resources for each person to reach their full potential, we’re passionate about creating a work environment that makes you excited to show up every single day.  

At MRI, one of our core values is to strive to amaze.  From the intelligent solutions we create to the culture we cultivate, that’s our goal every day. Because that’s what industry leaders do. Whether you’re joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients. 

Amazing growth requires amazing employees. Are you up to the challenge?   

We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply. We’d love to hear from you!   

MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more. 

We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!