Account Manager

About Us Zeno is an integrated communications agency rooted in PR, with a presence across North America, Europe, APAC, and beyond. In Australia, we embrace a boutique vibe, enhanced by our extensive global network. This unique combination allows you to thrive within an agile team while accessing a wealth of resources for multi-market accounts and tapping into a huge array of global resources. Our diverse clients include global tech, consumer, and B2B brands, as well as local Aussie businesses. We’re looking for someone with a curious nature and a passion for working on both corporate and consumer accounts.

Zeno Australia has just won the PR Awards Asia-Pacific 2024: Best Culture of the Year Award. We are purpose-driven and committed to a positive culture that supports and nurtures, while also inspiring everyone to push limits and to embody our Fearless Pursuit of the Unexpected.

About the Job As an Account Manager at Zeno Group, you will take responsibility for the delivery of campaigns against set objectives, identifying and developing client relationships/opportunities, and serving as a valued team member and resource for clients, junior members, and all internal and external stakeholders.

This role includes>

·     Day-to-day management of all aspects of a client campaign/project ·     Management of regular client WIPs, ensuring key milestones are met and projects are being delivered (engaging with the client to ensure they are fully updated) ·   Thinking proactively about the client’s business. Providing client communications that are solutions-driven ·   Demonstrating understanding of the categories in which their client operates ·      Media strategy development and media relations ·      Social media and influencer strategy development and management (experience a bonus, but not essential) ·       Creative idea generation and development ·       Proposal writing ·       Setting of client KPIs and managing the delivery of agreed KPIs in partnership with the Account Director, where relevant ·       Being able to plan to effectively self-manage and manage a junior team members ·       Management of budget trackers (in relation to projects/events) ·       Contributing to the overall culture of the office ·       Having fun – and helping others enjoy their work too!