[Internship] Sample Order Expert Intern (Japanese Speaking)

Main tasks and responsibilities: (80%)

Work closely with Project Managers to coordination A-D samples from pre-order to invoicing phase:

• Order Placement: Collecting customer’s requirement to create and proceed order to Sample shops worldwide (20%)
• Order Status tracking: Collaborating with Sample Coordinator and Sample shops and Logistics to ensure On-Time Delivery of sample orders to customers; Timely updating of order information when changes (e.g. quantity, delivery date,..) occurs (25%)
• Documentation: Filling out customer documentation (e.g. delivery slip, quotation,..) based on customer’s existing template, relevant to the Sample Order Mangement Process (15%)
• Reporting: Maintaining master sample delivery plan for team on a regular basis and Creating relevant reports according to request from Project managers/ related stakeholders (10%)
• Escalation: Supporting Project managers with relevant information for internal order escalations (e.g. for shipment delay) (5%)
• Invoicing: Supports the Accounting departments  with gathering information regarding sample orders for solving potential conflicts in the  invoicing process ( e.g. get delivery proof, approved quotation from customer) (5%)

 

Other Responsibilities: (20%)

Support Team Leader with administration tasks:

• Creating monthly working hour tracking reports
• Maintaining internal team’s administrative documentations

• 3rd year or 4th year students with Economics background or Japanese language studies major in Economics
• MS Office Skills (Power point, Excel, Word)
• Japanese language skills (upper N3~N2)
• Proactive thinking
• Good communication and coordination skills
• Patient and Willing to learn
• Proactive in tackling problems and raising ideas
• Can work Independently
• Working time: 9AM-6PM (Mon-Fri)

• Be entrusted with your own area of responsibility
• Receive competitive internship allowances
• Join department’s outing activities
• Having 01 paid leave per month
• Lunch allowance, parking allowance

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