Manager, Risk and Fraud

Perform analysis to understand Risk / Fraud behaviours, contribute to fraud detection features and models

Build and maintain fraud rules in response to evolving fraud behaviours

Extract insights from the large volumes of data and come up with new strategies to mitigate/stop fraudulent activities

Work independently on fraud analytics, and the analysis of large datasets to ensure appropriate feedback is given to the model.

Participate in monthly, quarterly, and annual business reviews for the Fraud team

Identify gaps in current systems, policies and strategies, and recommend enhancements and process improvements to mitigate emerging fraud risks through a collaborative approach with stakeholders.

Own multiple projects to enhance and optimise fraud strategy, policies, processes, systems, and tools.

Build cross-functional partnerships with Product, Policy, Legal, Engineering teams and other teams within foodpanda to execute exceptional solutions.

Bachelor's degree or equivalent practical experience

4 to 5 years of experience working with analytical tools and/or data analysis (e.g., SQL, Python, Business Intelligence/dashboards)

4 to 5 years of experience in a data-focused role such as product analytics, business analytics, business operations, or data science

Excellence in project management, structured and logical thinking, process optimization, interpersonal communication and influencing skills

Ability to present clear solutions with excellent attention to detail and clearly communicate technical concepts with multiple cross-regional and cross-functional stakeholders

Ability to work through ambiguity and thrive in a rapidly changing environment

Managed data projects from start to finish successfully independently

Being an integral member of the Fraud team through working independently

Building effective relationships across the business

Ability to thrive in a fast paced environment while balancing multiple tasks/projects simultaneously

Owning projects from start to finish based on imminent fraud behaviours