Customer Care/ Order management

Position details:

• Industry: Oil & Gas
• Job Title: Customer Care Specialist
• Location: Deer Park, TX 77536

Role Summary:

• The Customer Care Specialist will be a critical member of the Customer Care team, having direct and immediate effects on financial performance, growth & customer loyalty.
• The successful candidate will be responsible for flow quotation, order booking, order managements and customer communications.
• In this role, the individual will make decisions and drive actions to resolve issues preventing on time completion of quotes and orders under their care.

Qualifications/ Requirements:

• Bachelors/Associates degree from an accredited university or college (or High School Diploma / GED with a minimum 4 years of experience in a sales or customer care experience in oil & gas, power, heavy equipment, or automation & controls product planning and/or customer service capacity)
• Minimum 2 years of sales or customer care experience in oil & gas, power, heavy equipment, or automation & controls
• Knowledge of Order Management processes
• SAP ERP Experience strongly preferred
• Materials Resource Planning (MRP) / Enterprise Resource Planning (ERP) knowledge

If you want to know more and apply, please connect with:

Niraj Singh

niraj.singh(at)collabera.com

973-939-0172 

https://www.linkedin.com/in/nirajsinghcollabera/