Production Systems Engineer – L2/L3 support with French

We are looking for a highly motivated Production Systems Engineer – L2/L3 support to join our team and take ownership of business- critical production environments. The ideal candidate has hands-on experience in L2/L3 support, strong technical troubleshooting skills, and the ability to take ownership of production environments in a fast-paced setting. You will work closely with cross-functional teams to ensure system stability, drive automation, support releases, and continuously improve our production ecosystem

Responsibilities:

• Provide L2/L3 production support for business-critical applications
• Manage incident, problem, and release processes, ensuring timely resolution and clear communication with stakeholders
• Perform automation, application upgrades, deployment activities, and environment maintenance
• Troubleshoot and resolve complex issues across Linux systems, application servers and databases.
• Participate in on-call rotations and handle production escalations
• Maintain accountability for the assigned tasks and ensure high-quality production delivery.

• 3–4 years of experience in L2/L3 production support or a similar role
• Strong proficiency with Linux and solid understanding of system internals
• Intermediate Windows Server administration skills, including OS configuration, service management and troubleshooting
• Hands-on scripting experience in Linux shell or PowerShell
• Experience working with databases (e.g., SQL Server, Oracle) and ability to write complex SQL queries
• Knowledge of application servers such as Apache Tomcat, WebSphere, or JBoss
• Familiarity with monitoring tools (Grafana, Zabbix, etc.)
• Understanding of deployment tools and CI/CD pipelines
• Good knowledge of SSL certificate management
• Strong communication, analytical thinking, and problem-solving skills
• Ability to take ownership of production delivery and work independently
• Willingness to participate in on-call support when required
• English – professional
• French – intermediate (minimum B2)

Nice to have:

• Familiarity with Cloud platforms
• Experience working in high availability or strong regulated environments

Benefits:

• Full access to foreign language learning platform
• Personalized access to tech learning platforms
• Tailored workshops and trainings to sustain your growth
• Medical subscription
• Meal tickets
• Monthly budget to allocate on flexible benefit platform
• Access to 7 Card services
• Wellbeing activities and gatherings