Production Support Mainframe

Location: PLANO, TX
Job Description: Technical knowledge on at least two of the following :
Java development aspects with Message Broker ( Mandatory )
IBM Websphere MB : Development aspects
IBM Websphere MQ
IBM Websphere Datapower
DB2 / Oracle
Mainframe JCL’s / Linux Shell scripting
Cobol and navigating through mainframe console.
Websphere Application Server
Good insight into XLST and XML​

Daily Responsibilities:

• Solve production down situations under tight SLA deadlines

• Root cause and problem resolution follow-up

• Debug and fix production issues by analyzing java code

Oracle Database

Incident management, change management and problem management

• Experience of handling various production support roles (technical – L1/L2/L3) and hands-on experience in using at least 2-3 widely used monitoring / scheduling tools
  
• Experience with Real-time restoration, triaging of issues impacting technical services (application/infrastructure) to bank customers and partners in a timely manner
  
• Previous experience on an IT Application support team that providedtechnical support to end users responding to issues related to Problem/Incident Management, Release/Deployment, Operational Readiness,  Application Monitoring,  Production Governance related to issues
  

Please have a look at the below job requirement and reply back to me with your latest word format resume ASAP. Do let me know the best contact number to reach you. 

Note: If you feel this job description does not suit your profile then kindly let me know your preferred job roles so that I can be in touch with you with similar jobs and you can refer me a suitable person for this job as well. Hope to hear from you soon.