BSA - HR and Legal

Requirements:

List the position Requirements:

• Excellent communication skills required and ability to translate business needs into formal business requirements and functional requirements
• Ability to effectively communicate and present to management across multiple departments
• Lead meetings and collaborate with key stakeholders and subject matter experts
• Strong understanding of SDLC
• Self-starter, ability to lead and drive through to resolution with minimal supervision
• Strong organizational skills and able to prioritize and adjust quickly to changing needs
• Deliver prompt comprehensive status reports
• Coordinate with other BTS (IT) teams to deliver required results
• Manage time across multiple efforts and meet deadlines
• Experience with Agile methodology (SCRUM) & tools (JIRA, Agile Accelerator etc.)
• Experience with Salesforce and Workday

Gathering Business Requirements

• Collaborate with business partners to analyze and understand business problem/need
• Leverage thorough understanding of the business process and related information systems to create current business process map (“as – is” process map) and future business process map (“to-be” process map)
• Leverage thorough understanding of business process and system processes to make recommendations and propose technical/non-technical solutions to meet business requirements
• Collaborate with business partners to define project vision and scope
• Facilitate business requirements gathering sessions with the business owners and key technical resources
• Elicit business and user requirements from business partners using a variety of Industry Standard/Best Practices techniques
• Document, categorize and prioritize business, user and system requirements
• Development and review of business requirements for all in scope work effort
• Provide accurate estimates of effort
• Validate requirements for quality attributes, such as clarity, conciseness, correctness, completeness, testability, and traceability
• Use a variety of proto-typing techniques to validate and verify that the proposed solution will meet the business and user requirements
• Collaborate with business partners to define acceptance criteria for proposed solution
• Translate the business and user requirements into system requirements.
• Creating and Executing Test Scenarios
• Liaison with the QA, downstream teams, Vendors, and business users to create and finalize test plan/scenarios
• Facilitate meetings to ensure scenarios are complete
• Execute testing cycles, document results, and create testing sign-off documentation
• Production and Operational Support
• Review designs, test scenarios and results conducted and documented by outsourced service provider to ensure business practices are represented
• Ensure that proactive, adaptive, corrective and preventive changes conducted by outsourced service provider are functionally sound and consistent with business needs
• Ensure cross-team impacts and dependencies of production activities have been addressed by outsourced service provider
• Assist team lead/functional manager in outsourced service provider oversight, SLA tracking, and Scorecard reporting
• Provide subject matter expertise to support provider as needed. Ensure that business practices are represented in support scripts and incident management activates.
• Proactively identify and suggest improvement areas for Operational Support.
• Support internal/external audit requests
• Deliver End User Demos and Facilitate Training
• Provide system demos to end users
• Provide training and guidance to new department team members to facilitate knowledge sharing and cross training
• Help Coordinate and facilitate End-user Training sessions

Must Haves:

• 4 - 6 years minimum relevant BSA work experience
• Strong understanding of Software Development Lifecycle
• Knowledge and understanding of Industry Standard/Best Practices Requirements Gathering Methodologies
• Knowledge and understanding of Information Technology systems and software development
• Experience with Agile methodology (SCRUM)
• Strong understanding of testing methodology
• Ability to understand technical architecture design of applications
• Strong skills in Microsoft Office products (Excel, Word, PowerPoint, Visio, etc.)
• Working knowledge of requirements management tools (Doors, etc.)
• Strong written and verbal communications
• Problem Solving
• Working independently as well as in project teams

Preferred/ Nice-to-haves:

• Experience with document management systems a plus
• Understanding of Legal and/or Compliance business terms and processes a strong plus
• Project Management experience is a plus
• Experience with HCM tools and processes
• Experience with Salesforce
• Experience with Workday

All qualified applicants will receive consideration for employment without regard to race, color, religion, place of origin, ethnic origin, national origin, ancestry, age, sex, sexual orientation, gender identity, transgender status, genetic information, mental or physical disability, marital status, pregnancy, veteran status, or any other characteristic protected by applicable national, state, or local law.