Operations Administrator

To access in BSL please see the video link below.

We are looking for a dedicated and organised individual to provide strong administrative support for our InterpretersLive! on-demand video interpreting service. Working closely with our InterpretersLive! clients and liaising with both hearing and D/deaf people.

• Full time role
• Remote working Monday and Friday. Office based Tuesday - Thursday, 8.30am-5pm in our offices based in Redditch

Main Duties & Responsibilities:

• Provide full operational support for our InterpretersLive! service and client implementation for sales team
• Customer and Interpreter support
• Technical support for clients
• Onboard and maintain Interpreter supply chain
• Report management information data
• Manage, arrange and coordinate training requests

Essential skills/qualifications/experience:

• British Sign Language skills are preferred but not essential
• Excellent attention to detail and time management skills
• Good knowledge of IT and windows based applications
• Demonstrates initiative
• Proactive

What's In It For You?

Start salary £24,570

• 20-25 days holiday plus bank holidays (Full Time Equivalent)
• Pension scheme
• Training and CPD
• DBS Renewal
• Relocation packages available
• Attendance bonus scheme
• Health and Wellbeing schemes
• Wellbeing Accreditations
• Policies to include Mental Health, Menopause and more
• Employee Assistance Programme / Cash Plan
• Access to discounts from hundreds of leading retailers
• Access to mental health specialist support
• Birthday celebrations/gifts
• Team events
• Occupational Sick Pay (OSP) and (SSP)
• Flexible contracts available
• Work for an established company with 27 years in the industry
• Supportive and flexible employer
• Real Living Wage Employer
• Work for a Disability Confident Leader
• And more!