Assistant Head of School - Mid-Levels

About Us

Cosmic Education Group (CEG) is fast growing education organization operating schools under the Guidepost brand across Asia with locations currently in Mainland China, Hong Kong, and Bali, Indonesia. For information about Guidepost, please visit: guidepost.hk

Role Overview

The Assistant Head of School reports directly to the Head of School and School Success. The Assistant Head of School is responsible for leading campus outreach initiatives, meeting enrollment targets, building parent community, and supporting the Head of School to ensure all campus goals are being met. The Assistant Head of School will step in for the Head of School if the Head of School is absent.

Core Job Responsibilities

Drive Enrollment

• Lead community outreach initiatives including but not limited to grass-roots local marketing projects

• Plan and coordinate outreach events such as open houses, parent education nights, and other events as necessary

• Attend and participate in all outreach events

• Handle entire enrollment process with prospective parents including initial contact, email and phone follow-up, tour scheduling, tour-conducting, extending offers, and enrolling into program

• Utilize Salesforce system to maintain detailed notes on each prospective and enrolled family to ensure highly customized service is provided

• Conduct tours

• Forge strong relationships with families that are maintained even after enrollment

• Ensure data entered into salesforce is accurate at all times

• Maintain waitlist for campus.=

Support Management of Campus Operations

• Work with the Head of School to create a compelling and collaborative campus culture within the framework of the Guidepost culture which emphasizes Guidepost’s core values, and attracts, retains, and motivates a team of top-quality staff

• Support all aspects of day-to-day campus operations including billing, compliance, facilities maintenance, ordering, etc.

• Work with the Head of School to ensure school meets all regulatory requirements

• Support scheduling process at school

• Ensure the campus environment always looks clean, orderly, and welcoming

• Monitor facilities, and supervise repairs, improvements, and general maintenance

• Communicate achievements, progress, and milestones to the school community

Provide Exceptional Customer Service

• Assist Head of School on organizing parent events (e.g. Parent Information Evenings; Coffee Chats)

• Ensure frequent, high-quality parent communication to parents

• Ensure that enrolled families feel connected to the school and are delighted with their experience

• Communicate the value of Guidepost Montessori to prospective families during one-on-one visits & tours

• Participate in scheduled outreach events (e.g. open houses; prospective parent information evenings, school fairs)

• Provide tour notes and relay prospective parent information to administrative staff for further follow-up and entry into the CRM

• Act as an ambassador for the school

Qualifications

We're looking for someone who has:

• A passion for the Montessori philosophy of education, and being a part of a team that is re-inventing primary school

• A bachelor's degree (or equivalent)

• Prior teaching and leadership experience in education

• Strong interpersonal skills to lead school culture

• Exceptional written and verbal communication skills

• Previous experience with school budgets

• A high degree of personal initiative

• Committed to the idea of endless improvement personally and professionally