Senior Account Manager - Trade Credit Insurance

Your Role:

• Manage relations with Coface insured customers for insurance contracts signed.
• Specific tasks according to the calendar and portfolio segmentation: welcome visit, periodic visits and calls, renewal actions.
• Permanent support for the customer regarding the contract (explaining contract terms, explain the working procedure, represent the clients’ interests inside Coface).
• Keep close contact and establish personal relationship with the clients in order to assure the expected portfolio renewal rate.
• Propose and negotiate with the client the renewal offer taking into account the renewal rules in place, the clients request and the contract’s performance.
• Identify upsell and cross-sell possibilities related to the client’s business.
• Actively promote Coface innovations that could provide added-value for the client.
• Update the specific CRM applications.
• Provide reports and information regarding the portfolio managed.

Who You Are:

• Previous experience in a similar position of at least 5 years.
• University degree in Economics (ASE or similar).
• Knowledge in financial analysis, accounting, business acumen.
• Skills in organizing, planning, controlling, and negotiations.
• Ambitious, persistent, open-minded, analytical thinking, business vocabulary and great customer orientation.
• Empathy and responsiveness.
• Well-developed social skills, and excellent communication skills;
• Advanced English (written and spoken) - mandatory.
• Ability to write reports to summarize and clarify information.
• PC literate - MS Office, browsing, e-mail.
• Category B clean driving license.

 Here you'll find:

• Career growth opportunity (both locally and internationally) in a global scale company: you will gain knowledge in business information, risk management, finance, and operational decision-making.
• Supportive culture: be part of a team that encourages you to take initiative, learn from mistakes and celebrate successes.
• Flexible Work Options: hybrid work arrangements and morning schedule flexibility.
• Benefits: medical subscription, lunch tickets, gift tickets for Christmas and Easter, vacation tickets, additional holidays based on seniority, extra sick days, Bookster, Speexx.
• Learning opportunities: regular professional training and courses.

 

At Coface Romania, we value curiosity, drive, and innovation. If this resonates with you, JOIN US!